Reviews (14,805)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this automation app saves significant time by handling repetitive tasks like order tagging, inventory checks, product categorization, and customer notifications. They like the no-code, visual workflow builder for complex logic, deep integration with Shopify data and third-party apps, and reliable performance at scale. Many call the AI assistant a game changer, making advanced automation accessible despite a learning curve, and recommend it for growing and larger stores.

June 12, 2026

For my project, i am going to need to get a paid matrixify plan because shopify doesnt have a trigger for when a product is updated. My project is updating metafields with product tags. a product could have tags updated any time

Furniture Fair
United States
Almost 8 years using the app
June 12, 2026

I used Sidekick to create two flows to help me manage the influx of bot-generated fraudulent orders in my store. The flows cancel and tag the orders as fraudulent so I don't have to wade through them everyday, saving me time. Sidekick tackled the task quickly. Glad that this flow capability is available.

2xEDGE
United States
Over 2 years using the app
August 9, 2026

Have you ever tested inserting a node between two existing nodes? The people who built the editor should be in your next round of lay-off list.

B2B ARES
United States
6 months using the app
Shopify replied August 10, 2026

Hi, I suspect that you are not accustomed to how to connect two steps by dragging a line. To add a new step between two others, you delete the line connecting them and then drag from the output port on the previous step to the input on the new step. https://screenshot.click/10-39-70pf2-agbuy.mp4

August 6, 2026

Really good app, and with sidekick its even better, thanks Shopify team

Sol-ti Wholesale
United States
Over 1 year using the app
August 4, 2026

Switching back from Klaviyo as getting better results.

The Merino Polo
Australia
Almost 2 years using the app
August 3, 2026

NOT easy to use in conjunction with hidden rules in Shopify

Arnacci
United States
Over 1 year using the app
August 4, 2026

Augenmanufaktur
Germany
About 4 years using the app
August 3, 2026

Harika bir otomasyon programı. İşlerimi çok kolaylaştırıyor.

Cepax
Türkiye
Over 2 years using the app
August 2, 2026

Que es muy importante y sirve para aumentar el flujo de trabajo

Anabella Fashion
United States
8 months using the app
June 9, 2026

Missing key functionality still. Not enough triggers. Also it would be nice if there was a button to chose an object from a dropdown to put in like an email or sms automation.

MTS Off-Road
United States
About 2 years using the app