Reviews (14,919)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

July 8, 2025

Muy dificil en diferentes lenguajes, algunas veces está en ingles y otras veces en español, el buscador de funciones no funciona bien.

Tienda Susana Balbo
Argentina
Over 1 year using the app
July 8, 2025

Saves my team so much time! And with the help of sidekick i'm using this feature like a pro. As a newbie, I remember feeling so overwhelmed by it when it first came out, but its such a game changer once you get the hang of it.

Elegant Smockers LK
Sri Lanka
1 day using the app
July 7, 2025

Tem alguns problemas, principalmente não poder duplicar rápido

Caffeine Army
Brazil
About 2 years using the app
July 7, 2025

It was very easy to edit and I loved the set up for the email content did not need to change much, having my brand colours already there. Each step of the way was easy and I am no tech person.

firefusionbylou
United Kingdom
Almost 2 years using the app
Shopify replied July 11, 2025

Thanks for the review, we really appreciate it.

April 28, 2025

cancel perfectly good orders as fraud, makes a whole mess

Sara Bauer Boutique
United States
About 17 hours using the app
Shopify replied May 6, 2025

Thanks for the feedback. Flow does not make changes to your store on it's own but through workflows that you build and activate. If you are struggling with a workflow, we recommend asking on the Flow community forums, which are actively monitored by the Flow team. https://community.shopify.com/c/shopify-flow-app/bd-p/flow

April 23, 2025

Everything is amazing , except we require to setup a birthday flow discount, which Flow software does not have.

MANSSIIE LONDON
Canada
26 days using the app
February 3, 2025

Totally uncool. Very hard to use if your are not IT wiz. It supposedly replaces fraud filter which worked perfectly well and impossible to migrate because Shopify Instruction don't work

GoGun® USA
United States
18 minutes using the app
May 24, 2024

One of the extremely beneficial apps that allow us to automate a huge part of our store AND its being regularly developed and enhanced!

Petriotics
Lebanon
Over 1 year using the app
Shopify replied May 26, 2024

Hi, thanks for the review. We really appreciate it!

January 31, 2024

the flows are not working, none!!! when you contact support they suggest hiring a developer to fix this. what a joke!

iLevel Lab
United States
Over 4 years using the app
Edited June 24, 2024

Latest update allowing us to pretty much update anything we need to has made this app perfect. Thank you!

Titan Pop Culture
Australia
Almost 2 years using the app