Reviews (14,941)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

October 1, 2019

I used this app to help me to control inventory. It could be great if it can do 1 more step by linking to Shopify location. It means that it can have a flow / feature to reassign order location based on a rule setting. It will be perfect to manage inventory in multi-location . can you pls develop it?

S-FORCE™
Singapore
About 2 years using the app
Shopify replied March 8, 2024

Thanks for the review. For anyone reading this, Flow does support accessing inventory per location.

June 18, 2018

Super app.. Gør mange ting meget bedre

Kopkdk
Denmark
3 months using the app
June 9, 2022

This is the Best Adds on for Shopify Advance Plan, I didn't know how much I needed this app until I tried it, the only problem that I am facing that a lot of times when opening the app it loads just for a second, and then it turns blank, nothing happens, I tried everything from clearing browser cache, deactivating browser adds on, to changing PC and browser, I found that it worked just on Microsoft Edge on one specific PC that we have, but I didn't understand why. So hope for a fix soon.

مكتبة بنيان
Germany
3 months using the app
Shopify replied June 9, 2022

Hi, thank you for your review. We are happy that you are finding Flow useful. It sounds like you are having some technical issues with loading the app. That should never happen. Please reach out to Shopify support to report the issue and we'll work to resolve whatever is happening.

October 6, 2021

The new version of Flow is fantastic! The drag and drop canvas UI is much more intuitive than the previous linear version. We use Flow to automate many repetitive tasks like capturing payments after fraud review, sending pick lists, and sending triggered emails based on certain conditions (via webhook).

Nanoleaf Shop USA
Canada
About 4 years using the app
August 27, 2019

I have used this app to quickly and easily add complex automations to my business. This app has saved our business tens of thousands of dollars in saved time and money. I'd give it 5-stars if there were a few more trigger events, but they seem to be adding more and more functionality to it every day so I'm sure the list of triggers will continue to grow.

Aquatell Canada
Canada
About 2 years using the app
October 8, 2021

The recent updates to Shopify Flow have made it a much more comprehensive option for automation, with access to tons of variables and triggers as well as connections to many third party apps. The user experience has also been improved, giving it a clean and easy to use interface. Shopify Flow can be your virtual employee with an attention to detailed unrivaled by anyone.

Russo Music
United States
9 months using the app
September 25, 2017

Excellent app. Allows us to automate some tasks. Why not replace boring repetitive tasks with software?

Would like to see some more options and triggers in the future. Great start.

Tesalate Towels
Australia
6 days using the app
December 16, 2019

Seems very limited. I wish it had more available elements to automate. For example you cannot automate any product elements such as automation of adding a tag.

ProSound and Stage Lighting
United States
About 1 month using the app
Shopify replied February 17, 2021

Hi, thanks for your review. This review is pretty old at this point so apologies for the long delay responding, but for other brands reading this, Shopify Flow does now have the ability to add all kinds of tags.

October 14, 2022

Flow is classic Shopify. It's usable but mostly frustrating. It does some things but not generally enough things. It's slow. It's clunky. It breaks a lot. There's not enough documentation for it. At least it's free.

Quarantunes
Canada
3 months using the app
Edited January 21, 2021

Nice, it would be great to have a trigger for order updated and triggers for changes to inventory on a particular location.

bryananthonys-preview
United States
4 months using the app
Shopify replied January 20, 2021

(Update) Hi thanks for the re-review. We do have a planned update that will enable you to add conditions based on inventory location.