Reviews (14,944)

Overall rating
4.7
Counts per rating level
  • 84% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a powerful no‑code automation tool for streamlining order management, tagging, inventory tracking, and product/collection updates. Many report saving 15–20 hours weekly and call it a “game changer” for scaling. The visual builder is intuitive, and AI/Sidekick features help create complex workflows. Merchants use it for customer journeys, abandoned carts, SEO tasks, and alerts, praising its reliability and integrations like Slack.

August 12, 2022

Works well and is reliable, but I wish it could do more. It always feels it can do 90% of what you want it to, but that last 10% is just out of reach. I find the date based triggers to be severely limited (e.g. each day at this time do X, remove tag on this date date, etc.). App is a great starting point and could be very useful if they build out its capability a bit more.

Partake Brewing
Canada
4 months using the app
March 9, 2020

Very basic automation. It desperately needs the trigger ”order tagged” or a delay between triggers, which would help a lot!

Paperlike
Germany
About 1 month using the app
May 28, 2019

Is usefull for basic stuff, but there is a lot of limitations when you want specific automation like hiding your product ONLY on online channel,it is not possible with flow , or you can't either check inventory at a specific location , you can only access cumulated inventory...
Idea is good execution is kind of useless, shopify should work more in this app.

Cabaia
France
About 2 months using the app
February 24, 2022

This is a useful app but is not 100% reliable. There have been multiple instances when the app will be down for hours with no updates to the Shopify status page. I have had to confirm outages with support. If you need actions to occur in a timely fashion, then this is not a reliable option. Also, it seems like the Shopify developers push untested code. There have been instances when simple conditions like "Any of" will just break out of nowhere (with no updates on my end). Again, I've confirmed this through Support. Also, very limited search functions on workflow logging, which makes troubleshooting workflows very difficult with high volume stores. It just seems like this is app is in a beta stage. It shouldn't be advertised with Shopify Plus if it is not production-ready.

Hero Cosmetics
United States
Almost 3 years using the app
Shopify replied May 3, 2022

Thank you for the review and we’re sorry that you didn’t have a great experience. We are always trying to improve the reliability of Flow as well as the systems on which all apps (including Flow) depend on. To clarify, Flow does not push untested code but occasionally new features have unintended side effects. Because of your report and others, we were able to quickly find and rollback the root cause of the issue. Thanks again.

September 6, 2019

Sholify Flow has enormous potential but at this stage is missing lots of really useful features - among them:
- ability to deal with metafields
- time based triggers (you cannot get a Flow started at a given time)
- I would love to see an integration with Office 365 and Microsoft Flow - that would be a very powerful combination
- Some sort of way to write Liquid code to handle some stages of processes whose complexity makes them better suited for text coding rather than visual coding

I believe future versions will eventually implement these features and lots more - at this time though the tool is only showing its potential

NOVEDGE
United States
About 1 month using the app
April 17, 2026

Excelente!

Sem Costura
Brazil
Over 1 year using the app
April 17, 2026

Grande ferramenta!!

STARA | Loja Online
Portugal
11 months using the app
April 17, 2026

Great tool for E-Commerce needs.

Teddy Fresh
United States
Over 4 years using the app
April 17, 2026

This is great, thank you for the ease of use and the functionality.

Range Tasmania
Australia
11 months using the app
June 29, 2026

I suggest using Claude Code as they will walk you through every step, using screenshots to get exactly what you want. Simple & Effective

100X Equine, LLC
United States
Over 4 years using the app