Reviews (4,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

June 21, 2026

Eine tolle App mit schönen Designs. Ich nutze sie für fast alle meine Seiten im Onlineshop. Nur zu empfehlen, vor allem er schnelle, zuverlässige und hilfsbereite Kundenservice.

InterSplit
Germany
6 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hallo InterSplit,

vielen Dank für deine tolle Bewertung! Es freut uns sehr, dass dir die Designs von GemPages gefallen und du die App für fast alle Seiten deines Onlineshops nutzt.

Besonders schön ist es zu hören, dass unser schneller, zuverlässiger und hilfsbereiter Kundenservice deine Erfahrung zusätzlich verbessert hat. Vielen Dank für deine Empfehlung!

Wenn du künftig Fragen hast oder Unterstützung benötigst, ist unser Team jederzeit gerne für dich da.

Cindy
GemPages Customer Support Supervisor

June 21, 2026

Real life savior, I have close to zero experience when it comes to building website. However, incredible app + it's incredible supports helped me with my tasks and I managed to build something I only dreamt about.

Thank you GemPages!

MySmileCare
Lithuania
2 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello MySmileCare,

Thank you for such wonderful feedback! We are thrilled that GemPages has helped you turn your ideas into something you once only dreamed about, especially while starting with very little website-building experience.

It means a lot to know that both the app and our support team have helped make the process approachable for you. Whenever you want to bring your next idea to life, we will be here to help you along the way.

Emma
GemPages Customer Support Supervisor

June 21, 2026

Sarah was very fast and helpful! love gem pages

Bat Tan
United States
4 days using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi Bat Tan,

Thank you for the GemPages love! We are delighted that Sarah was able to assist you quickly and make your experience with our support a positive one.

We will make sure Sarah sees your kind words. If you ever need another hand while building with GemPages, our team will be happy to help.

Bella
GemPages Customer Support Supervisor

September 15, 2026

Great app with fast customer support!

Opal Pets
United States
Over 4 years using the app
September 10, 2026

User friendly and responsive customer service!

Backcountry Essentials
United States
About 6 years using the app
June 20, 2026

Very customisable and the team are super helpful for any questions and requests. They respond fast, go the extra mile to help make my website exactly how I would like it to look. 5/5 stars

Cadence
Australia
3 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Cadence,

Thank you for the 5/5 and for sharing your experience! We are so pleased that the flexibility of GemPages has helped you customise your website exactly the way you envisioned it.

It is equally rewarding to hear that our team has been responsive and willing to go the extra mile with your questions and requests. Whenever you have another idea you would like to bring to life, our team will be ready to support you.

Auri
GemPages Customer Support Manager

June 20, 2026

Harry and the GemPages team were genuinely helpful. They worked through my issue step by step, and even when things got tricky, they stuck with it. I appreciated the patience and guidance. Once everything was resolved, it all worked smoothly. Thanks for the reliable support!

Flip Flop Dynasty
United States
10 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Good day Flip Flop Dynasty,

Thank you for recognising Harry and the team's efforts. We are delighted that they patiently worked through your issue step by step and stayed with it even when the troubleshooting became more challenging.

Harry will really appreciate knowing that his patience and guidance helped get everything working smoothly again. We will be sure to pass your feedback along.

Whenever another challenge comes your way, please reach out. Our team will be happy to work through it with you.

Justin
GemPages Technical Support Leader

September 9, 2026

a-must-have apps

itsdecorably
Singapore
Almost 4 years using the app
September 7, 2026

The support team is very responsive and helpful!

CKAuto
United States
About 1 year using the app
May 15, 2026

Well, I have tested all page builders for Shopify and this one is the best one so far. I've been using Elementor on WordPress previously and was looking for a page builder similar to it and I'm glad I found it. It is easy to use, has all the functions and support is always there to help you. Well done guys!

DearAnnArt
Estonia
About 2 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Good day DearAnnArt,

Thank you for choosing GemPages after trying so many Shopify page builders. Coming from Elementor, it is wonderful to hear that you found GemPages familiar, easy to use, and equipped with the functionality you were looking for.

We truly appreciate your kind words about our support as well. Whenever you need help getting the most out of GemPages, our team will be just a message away.

Emma
GemPages Customer Support Supervisor