Reviews (4,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

June 18, 2026

App is super easy to use. Love building landing pages and sales pages here. Customer support service is top-notch.

Brazi Bronze
United States
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Brazi Bronze,

Thank you for your kind words! We are glad GemPages has made creating landing and sales pages easy and enjoyable for you, and it is fantastic to hear that our customer support has been top-notch too.

Whenever you need assistance with your next page, just send us a message. We will be happy to help.

Bella
GemPages Customer Support Supervisor

June 19, 2026

amazing detailed support from the whole team epaccially Liam did an outstanding job anf big thanks to the technical team

Rovellaro
Germany
28 days using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi Rovellaro,

Thank you for the wonderful feedback about our support team. We are delighted that the detailed assistance you received made such a positive impression.

A special thank you for recognising Liam's outstanding work as well. We will make sure he knows how much you appreciated his help, and we will also share your thanks with our technical team.

If you ever need detailed guidance again, our team will be right here to support you.

Justin
GemPages Technical Support Leader

September 3, 2026

The best support ever!

LuviaSleep
Philippines
3 months using the app
September 1, 2026

Good app for website and really good customer service.

Cannamix
India
About 1 year using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi Cannamix,

Thank you for your kind words! We are delighted that GemPages has been working well for your website and that our customer service has added to your positive experience.

If you ever need guidance or assistance with anything, simply reach out. Our team will be ready to help.

Cindy
GemPages Customer Support Supervisor

June 17, 2026

Love Gem Pages Builder. It gives me simple tools to make my product pages standout.

Kickback Couture
United States
Over 3 years using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Kickback Couture,

Thank you for being with GemPages for over three years! We are delighted that the builder continues to give you simple yet effective tools to make your product pages stand out.

Whenever you need a hand taking your next page a little further, our team will be happy to help.

Cindy
GemPages Customer Support Supervisor

June 18, 2026

The customer support is amazing! Fast responses, very knowledgeable. Every question I had, they figured out the problem or how to get the look I wanted. I'm loving using this to build my new website! 10/10 experience!

Yeah Baby Goods
United States
4 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi Yeah Baby Goods,

Thank you for the amazing 10/10! We are thrilled that our support team has been able to respond quickly, understand each of your questions, and help you achieve the exact look you wanted for your new website.

It is wonderful to know that both the knowledge and responsiveness of our team have made building with GemPages such a positive experience. Whenever your next idea brings a new question, just reach out and we will be ready to help.

Auri
GemPages Customer Support Manager

June 16, 2026

Amazing response, patience, positive and very thorough, thank you for all you help and further instructions

Hikoi
Australia
2 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Good day Hikoi,

Thank you for your lovely feedback. We are so pleased that the patience, positivity, and thoroughness of our team stood out during your experience with GemPages.

We truly appreciate your kind words, and whenever you need further guidance or assistance, our team will be right here for you.

Emma
GemPages Customer Support Supervisor

June 16, 2026

Alice was a big help fixing any issues promptly now pages are working great

Dermatic
Australia
3 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Dermatic,

Thank you for taking the time to recognise Alice's support! We are delighted that she was able to address your issues promptly and get your pages working smoothly again.

Alice will be so happy to hear that her help made a difference. If anything else needs fixing or fine-tuning, our team will be ready to assist.

Justin
GemPages Technical Support Leader

June 17, 2026

Really helpful customer support. Worked on my case for 11 days showing great commitment and customer prioritisation. Nobody beats gempages.

Menotonics
Australia
About 2 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi Menotonics,

Thank you for recognising the dedication of our support team. We really appreciate your patience throughout those 11 days, and we are glad our team remained committed to your case and kept working with you until it was properly addressed.

Your recognition of their commitment and customer-first approach means a great deal to us. Should you ever need our attention again, our team will be here to support you every step of the way.

Auri
GemPages Customer Support Manager

June 17, 2026

Excellent service, very helpful! The support is amazing—they respond very quickly and always get the job done to fix the issue.

Bendita
Mexico
26 days using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Bendita,

Thank you for your wonderful feedback! We are delighted that our team has been consistently quick to respond and able to get the job done whenever you have encountered an issue.

If you ever need assistance again, simply send us a message. We will be happy to get things sorted for you.

Bella
GemPages Customer Support Supervisor