Reviews (4,270)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

August 14, 2026

i appreciated the worked of Camellia! Good Attention !

Mayra and Company
United States
26 days using the app
September 29, 2026

I had a great experience with GemPages support! Sage was very patient and helpful, and provided clear, easy-to-follow instructions that helped me solve my issue quickly. Everything works perfectly now. Thank you so much, Sage, for the excellent support!

SAKURA WORKS
Taiwan
3 months using the app
June 14, 2026

I had an excellent experience working with Sarah from GemPages. She was incredibly knowledgeable, patient, and responsive throughout the entire process. Whenever I had questions or encountered challenges, Sarah provided clear guidance and practical solutions that helped me move forward quickly.

What impressed me most was her dedication to ensuring everything was working properly and her willingness to go the extra mile to help. Her expertise made the setup process much smoother and saved me a significant amount of time.

I truly appreciate her professionalism, friendly attitude, and outstanding customer support. Sarah is a great asset to the GemPages team, and I highly recommend her assistance to anyone who needs help with their store or page building projects.

Thank you, Sarah, for your exceptional support!

FASVIVA™
United States
2 days using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello FASVIVA™,

Thank you so much for sharing such thoughtful feedback about your experience with Sarah. We are delighted that her knowledge, patience, and responsiveness helped you move through each question and challenge smoothly.

It is especially wonderful to hear that Sarah remained dedicated to making sure everything was working properly rather than simply providing a quick answer. We will make sure she sees your kind words and knows how much her support was appreciated.

As you continue building with GemPages, please reach out whenever you need guidance. Sarah and the rest of our team will always be happy to assist.

Auri
GemPages Customer Support Manager

June 14, 2026

Great customer support, helped m stup my first campaign and took the time to guide me all the way through it!

EaSenza
Netherlands
12 days using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Good day EaSenza,

Thank you for sharing your experience with us! We are delighted that our team helped you set up your first campaign and took the time to guide you through the entire process.

We hope it is the first of many successful campaigns. Whenever you need guidance with the next one, our team will be ready to help you along the way.

Cindy
GemPages Customer Support Supervisor

June 14, 2026

Support is fast and very helpful

My Store
United States
1 day using the app
June 14, 2026

I like the app, and they have pretty responsive customer service

Pachakuti Cacao
United Kingdom
Over 6 years using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Pachakuti Cacao,

Thank you for being with GemPages for over six years! Your continued trust means a lot to us, and we are glad that you enjoy using the app and have consistently found our customer service responsive.

Whenever you need assistance or have a question about GemPages, our team will be here and happy to help.

Bella
GemPages Customer Support Supervisor

September 22, 2026

Es fácil de utilizar, requiere conocimientos intermedios para personalizar bien tu sitio

Nativa Canina
Mexico
2 days using the app
August 13, 2026

gempages are the best and easy to use

tryvelo
United States
About 1 month using the app
August 13, 2026

Recomand!

griprezist
Romania
About 1 month using the app
September 20, 2026

Merci à Brian.
Réactivité appréciée ainsi que son professionnalisme.
Problème urgent, réponse immédiate
Merci

La belle bulle
France
10 months using the app