Reviews (4,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

August 25, 2026

Great support, great app!

Nuckly
Germany
Over 1 year using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hallo Nuckly,

vielen Dank für dein tolles Feedback! Es freut uns sehr, dass du sowohl mit GemPages als auch mit unserem Support so zufrieden bist.

Wenn du in Zukunft Fragen hast oder Unterstützung benötigst, kannst du dich jederzeit an uns wenden. Unser Team hilft dir gerne weiter.

Cindy
GemPages Customer Support Supervisor

August 22, 2026

Great experience!

Dogstar Eclipse
United States
10 days using the app
August 21, 2026

Very helpful and fast customer service!

Broquet
United States
About 3 years using the app
June 16, 2026

Jamie was very helpful and she helped instantly and also made some changes as it was getting difficult for me. Amazing customer service

Moobee Co
Australia
3 months using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hi Moobee Co,

Thank you for the lovely shout-out to Jamie! We are so glad she was able to assist you straight away and even step in to make the changes when things became a little difficult.

Jamie will be delighted to know that her support made the experience easier for you. Whenever you need another helping hand, our team will be just a message away.

Emma
GemPages Customer Support Supervisor

October 9, 2026

ES UNA DE LAS MEJORES PLATAFORMAS PARA TRABAJAR, TE SOLUCIONAN CUALQUIER SITUACION QUE LLEGUE A OCURRIR Y SON LO MEJOR, ME DEJA DESARROLLAR MIS IDEAS

Barrio Warrior
Mexico
Almost 3 years using the app
October 7, 2026

软件用起来有点卡顿,不过客服都很负责,会很快的帮你解决问题。

Ctronics-España
China
Almost 4 years using the app
May 11, 2026

I am using this app and created a page with GemPages. However, after creating the page and adding the bundle app, none of the app’s functionality is appearing on the page. This has been very frustrating, as the main purpose of creating the page was to use the bundle feature.

Prostavive
United States
1 day using the app
GEMCOMMERCE CO., LTD replied September 7, 2026

Hello Prostative,

We’re sorry for the frustration you experienced when trying to set up the Bundle app on your GemPages page.

Our Customer Support team remained in touch with you regarding this case, and I’m glad to see that the issue has already been resolved successfully.

If you have any further concerns or need help with anything else, please feel free to get back to us. We’ll be happy to continue supporting you.

Kind regards,
Auri
GemPages Customer Support Manager

October 1, 2026

The support team is very helpful when you need any special elements. I'd recommend it to anybody looking to get into ecom.

BarryPaws Thailand
Thailand
2 months using the app
October 1, 2026

Ottimo supporto clienti! Emmy è stato veloce, gentile e paziente, mi ha aiutata a risolvere il problema di visualizzazione della pagina prodotto e mi ha dato consigli utili per il cambio tema. Il builder è facile da usare anche per un laboratorio artigianale come il mio. Grazie!

Paola.

POLBER
Italy
About 2 months using the app
August 14, 2026

i appreciated the worked of Camellia! Good Attention !

Mayra and Company
United States
26 days using the app