Reviews (4,269)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.
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The GemPages app itself is intuitive and easy to use, but what truly sets it apart is the customer support. The team is consistently responsive, knowledgeable, and genuinely invested in finding solutions. They don't just point you in the right direction - they'll often create custom code or elements tailored to your needs and provide them ready to copy into your layout. It's clear they go above and beyond to help you achieve what you're trying to build. Highly recommended!
Hi Clouvou,
Thank you for the wonderful feedback. We are happy that you find GemPages intuitive, but even happier to hear that our customer support is what truly stands out for you.
Our team always tries to go beyond simply pointing merchants towards a solution, so it is great to know that creating custom code or elements for your specific needs has helped you achieve the layouts you envisioned.
Whenever your next idea needs a little extra help to come together, you can count on our team to be there.
Justin
GemPages Technical Support Leader
GemPages begleitet uns momentan schon seid knapp 2 Jahren und wir sind seitdem sehr zufrieden damit. Vor allem geht es uns auch um den großartigen Support, welcher immer schnell erreichbar war und unsere Probleme lösen konnte! Klare 5 Sterne!
Hallo shelfplaza.com,
vielen Dank, dass ihr GemPages bereits seit fast zwei Jahren nutzt und eure Erfahrung mit uns teilt. Es freut uns sehr, dass ihr mit GemPages so zufrieden seid und besonders unseren schnellen und zuverlässigen Support hervorhebt.
Dass wir euch bei auftretenden Problemen immer zeitnah weiterhelfen konnten, bedeutet unserem gesamten Team sehr viel. Vielen Dank für eure klaren 5 Sterne!
Wenn ihr künftig Fragen habt oder Unterstützung benötigt, sind wir jederzeit gerne für euch da.
Cindy
GemPages Customer Support Supervisor
My experience with GemPages has been excellent. The platform has a very user-friendly and intuitive interface, making it easy to build and customize pages. Their customer support is also outstanding—friendly, responsive, and always quick to provide effective solutions. Overall, the combination of a great UI and fast, helpful customer service makes GemPages a pleasure to use.
Hello LivingCore,
Thank you for your lovely feedback. We are so pleased that the intuitive interface has made building and customising pages straightforward for you, while our support team has been able to provide quick and effective solutions whenever needed.
It is wonderful to know that the combination of the app and our customer service has made GemPages enjoyable to use.
Whenever you need a little extra help with your next page or project, our team will be just a message away.
Emma
GemPages Customer Support Supervisor
As a first-time user of GemPages Landing Page Builder, I had a great experience with their support team. They were always available to help and quickly mobilized their technical team whenever needed. They followed up regularly to ensure everything was working properly and that my issues were resolved. I highly recommend this app because, no matter what type of business you run, you can count on receiving reliable support whenever you need it.
Hello حلول,
Thank you for sharing your experience as a first-time GemPages user. We are delighted that our support team was able to guide you quickly and that our technical team stepped in whenever additional help was needed.
It is especially encouraging to hear that the regular follow-ups helped ensure everything was working properly and that your issues were fully resolved. Thank you for recommending us to other businesses as well.
As you continue building with GemPages, please feel free to reach out whenever you need us. We will be happy to support you.
Justin
GemPages Technical Support Leader
Ken is so knowledgeable and helpful. I was extremely stuck with a product page, and he stayed with me until it was all up and running again.
Excellent customer service :)
I love the support team! They are very prompt and solves our problem very quickly. They would ask for permissions politely as well. A very professional team!
Dzung, was great clearly understood what i wanted to achieve with my page and kept me up to date on changes made and was very professional highly recommended.
Roxanne ROCKS!!! She was quick and efficient in finding my issue and even explained everything. My issue was resolved promptly and quickly. I thought I'd have to wait 24 hours...nope, it 4 minutes and she was on the case!!
it is fast that the asstance came, but they change too often, then when the new person comes, it takes a long time while that person reads the history and start making questions about the problem. So it is a very good help, but it takes very long to solve the problem we are having because they change the person that assist and sometimes go back over things there are already fixed or understook. Any way very good, Thank you very much
I have had such a great experience with GemPages. From what looks like a reasonably complicated system, once you get in there and play around a little you'll notice its super easy to navigate. I have also had the best experience with the techs that help in the chats! They are so prompt, and I've never had an issue they couldn't solve for me. Honestly a really good service. 10/10.
Hello Hi Betty,
Thank you for the amazing 10/10! We love hearing that what initially looked like a reasonably complicated system quickly became easy to navigate once you started exploring GemPages.
We are equally happy that our support team has consistently been prompt and able to solve every issue you have brought their way. Your recognition of their work will mean a lot to the team.
If you ever find something else you would like a hand with, just pop us a message. We will be ready to help.
Bella
GemPages Customer Support Supervisor
