Reviews (4,270)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

October 1, 2026

Very helpful support staff. Solved my issue I have been trying to fix for many days.

Lux Glow Skin Care
United States
Over 1 year using the app
October 1, 2026

I love using GemPages! I'm a mildly techy person. I found the app to be intuitive and easy to navigate. I did reach out to their customer service on something I just couldn't get right and they are super helpful. So appreciative!

Minted Moments In Time
United States
27 days using the app
September 29, 2026

very quick to respond and resolve issues quickly.

Holistik Skincare
Australia
6 months using the app
September 29, 2026

Great app for making quality, professional looking product pages, landing pages and funnels. Highly recommend!

Holistic Solutions by Angel's Animals LLC
United States
3 months using the app
September 23, 2026

Customer support was super fast and helpful. Sage helped me to find the solution with a lot of patience.

Didier Lab Denmark
Lithuania
5 months using the app
September 21, 2026

Great interface, excellent customer support.

ALPHAMED
Hong Kong SAR
11 months using the app
September 19, 2026

Great.
That would be great if give 1 more product trail during testing. that would be help people starting testing like me. Thanks

Resoona
Hong Kong SAR
10 months using the app
September 18, 2026

GemPages has by far the most attentive and fast customer service I have encountered on any software. Their team goes above and beyond to understand your query and deliver even the most complicated customisations to help you achieve the outcome you want.

Obsidian PC
United Kingdom
About 1 month using the app
September 17, 2026

Sarah provides and outstanding customer service.

Vancouver Laser & Skin Care Centre
Canada
7 months using the app
June 18, 2026

even an error when you try to add to cart,,either remove products in cart or duplicate them, this means you lose orders and customers

SAN-SPLASH
Romania
About 16 hours using the app
GEMCOMMERCE CO., LTD replied September 22, 2026

Hello SAN-SPLASH,

We’re sorry to hear about the issues you experienced with the cart and understand your concern about how this could affect your orders and customers.

Our Customer Support team has already been in touch and provided assistance regarding this issue. Kindly check the solution shared with you, and if you are still experiencing any problems or have further concerns, please get back to us so we can continue supporting you.

Kind regards,
Auri
GemPages Customer Support Manager