Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

November 27, 2025

Very clear and uncomplicated operation, also very fast and helpful support for all questions you have, I can really only recommend it to everyone!

Nathan from support helps me with all my questions, and they even created sections for me with custom code.

Really indispensable for anyone who isn't yet familiar with design but wants to build really good websites!

Bloom
Hong Kong SAR
About 3 hours using the app
November 26, 2025

Builds good pages with good speed, also not too technical so it's user friendly for everyone.

The support is also very friendly and helps you out very quickly if something's not working correctly.

Bodylign
Netherlands
5 months using the app
November 10, 2025

Extrem übersichtlich, einfach zu bedienen und sehr guter Kundenservice, der bei Problemen sofort reagiert.

popyy
Germany
5 months using the app
November 6, 2025

GemPages is absolutely amazing! The platform is super intuitive, and the features make building pages so easy. The support team is outstanding — fast, friendly, and always ready to help. Huge thanks to Pauline for the excellent assistance!

Derol VoluLuxe™
Germany
2 days using the app
November 2, 2025

Soms is het lastig om onderdelen te vinden maar je wordt uitstekend geholpen door de support chat!

Misteria
Netherlands
5 months using the app
October 25, 2025

Parfait, support efficace

POMŌ
France
About 2 months using the app
August 17, 2025

Bin sehr zufrieden – der Support reagiert schnell und konnte mir bei meinem Problem super helfen. :)

VitaNeck®
Austria
About 2 months using the app
July 14, 2025

best support ever, i love your suppot, since problems, they send loom video. totally perfect for quick solving problems :)

Serandis
Germany
4 months using the app
GEMCOMMERCE CO., LTD replied July 17, 2025

Good day Serandis,

We truly appreciate your kind feedback! We’re glad the Loom video and quick responses made a difference for you. That’s exactly how we aim to support our users—clear, fast, and personal.

Feel free to message us again anytime, we’re just a message away.

Cheers,
Emma
GemPages Customer Support Supervisor

June 12, 2025

Great page builder, easy to use and the team is very active if you have questions or issues. We highly recommend GemPages.

The Hype Neon®
Belgium
9 months using the app
May 24, 2025

Bonjour,

Je vous remercie énornement pour la qualité du service mais également pour votre réactivité à traiter les problème.

Essence de Deen
France
3 months using the app
GEMCOMMERCE CO., LTD replied June 17, 2025

Good day Essence de Deen,

Merci beaucoup pour votre retour chaleureux ! Nous sommes ravis que notre équipe ait pu vous apporter un service de qualité et une réactivité à la hauteur de vos attentes.
C’est toujours un plaisir de vous accompagner.

N’hésitez pas à nous contacter à tout moment en cas de besoin — nous restons à votre entière disposition.

Emma
GemPages Customer Support Supervisor