Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

Edited July 8, 2025

Una atención excelente desde el inicio. Destaco la rapidez en responder, el trato cercano y, sobre todo, la dedicación para ofrecer soluciones a cualquier consulta. ¡Muy profesionales y eficaces!

Hoy he vuelto a necesitar ayuda y, como siempre, la atención ha sido impecable. Una atención excelente desde el primer momento. Destaco la rapidez en las respuestas, el trato cercano y, sobre todo, la dedicación para brindar soluciones claras a cada consulta. ¡Un equipo muy profesional, eficiente y comprometido! Gracias Abiola!

ZE-FI-2078
Spain
2 months using the app
GEMCOMMERCE CO., LTD replied May 16, 2025

Hi ZE-Fi-2078,

Thank you so much for your kind words! We're really glad to know our team could deliver the efficient and professional support you experienced from day one.

If you ever need anything else, just reach out, we’ve got your back!

Auri
GemPages Customer Support Manager

April 15, 2025

とても親切な対応!返信も早いです。ありがとう

Champagnebar awa
Japan
4 months using the app
GEMCOMMERCE CO., LTD replied April 22, 2025

こんにちは Champagnebar awa!

ご親切なコメントありがとうございます!迅速な対応をお褒めいただき、嬉しく思います。

もし他にサポートが必要な場合は、どうぞお気軽にご連絡ください。

Auri
GemPages Customer Support Manager

March 20, 2025

Tech support took more than 30 minutes, BUT! it was amazing how they fixed my problem really fast guiding me to every part.

Viral Waves Store
Spain
1 day using the app
January 9, 2025

帮助总是很及时,可以中文服务,非常的友好。值得我一个赞

KingSmith Strength
United States
6 months using the app
December 22, 2024

Merci Célia, tu as été exceptionnelle dans ton explication et ta générosité Merci beaucoup.

Myperfum.eu
France
10 months using the app
December 13, 2024

Probably the best customer support you could wish for. You get help even if there's a problem with another app, you get a quick response and it makes everything much easier. We highly recommend it

Nature's Shilajit
Switzerland
About 1 month using the app
December 12, 2024

Service SAV / Technique très réactif, à l'écoute et impliqué ! Ils font de leur meilleur pour assurer votre satisfaction jusqu'à développer des lignes de code pour vous. Le logiciel est assez intuitif ! Je recommande.

Une mention spéciale pour Kayle, Orion et toute l'équipe technique !

Muuse Beauty
France
3 months using the app
December 9, 2024

It is the absolute best editor for managing product pages and other things. I should add that the support is really professional-Jeremy helped me a lot.
Thank you very much for your app.

AC
Italy
7 days using the app
December 1, 2024

Service client ne repond pas forcement immédiatement mais fait extrêmement bien son travail. Des devlopeur de GemPages sont intervenue plusieurs fois sur ma boutique et ont pu regler mon probleme parfaitement bien. Merci

GOOVART
United States
4 days using the app
November 11, 2024

Gempages is a very good app. Customer support is available 24/7 and they can solve anything you want. No matter what the issue, Gempages has a solution for it. Thank you!

Naturstep®
United Arab Emirates
9 months using the app