Reviews (4,258)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as an intuitive drag-and-drop page builder for product, landing, collection, blog, and home pages, offering far more design flexibility than Shopify’s native editor. Many report faster workflows, higher-converting pages, and strong performance on mobile. GEMX A/B testing, AI content/SEO tools, and smooth integrations are appreciated. Support is repeatedly praised as fast, patient, and highly skilled, often providing custom code and store-specific fixes.

Edited August 4, 2025

Exceptional experience. Very quick support with great communication and willing to help.

EaseUpPlanners
Czechia
Over 1 year using the app
September 26, 2024

a very helpful app to create a nice store, the support is really a 10/10 very nice and very helpful

Abwehrsicherheit
Germany
14 days using the app
September 25, 2024

es parte esencial de nuestra creación de landing

unusualsolutionspain
Spain
5 months using the app
August 1, 2024

Perfect, best customer service they will help for every little details so quickly

Lomeea
France
24 days using the app
July 11, 2024

Very good team, they helped me to solve a problem very quickly.

Edonova™
Australia
6 days using the app
July 10, 2024

Je voudrais faire un témoignage sur l'efficacité du help desk. Récemment, il m'a permis de résoudre en quelques minutes un problème sur lequel je galérais depuis quatre jours.
Vraiment merci à Gempage.

Hyvatooh
United Kingdom
16 days using the app
June 27, 2024

Great, thank you Thomas for your responsiveness and professionalism!

Bolas Store
France
About 22 hours using the app
June 26, 2024

I had a wonderful experience! Everything was perfect, and the customer service was exceptional. They provided a real solution to my problem effortlessly, and they were genuinely kind throughout the process. Highly recommend!

ILLUMEA
France
About 1 month using the app
June 17, 2024

You can design websites much easier and more appealing and the support is also great

GemHealth
Switzerland
23 days using the app
June 1, 2024

No answer from their customer service in hours. Mulitiple bugs and not compatible with every theme without custom coding

Arctic Recovery DK 🇩🇰
Denmark
26 days using the app
GEMCOMMERCE CO., LTD replied June 11, 2024

Dear Arctic Recovery DK,

We apologize for any inconvenience you experienced. Our team strives to provide prompt support, and we regret that there was a delay in our response, we are working on it to improve our speed.

We are constantly working to improve compatibility and fix any bugs. Your feedback is valuable to us, and we'd like to address your specific concerns directly. Please feel free to contact us so we can assist you further.

Thank you for your understanding.

GemPages Support Team