Reviews (4,268)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.
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Shival helped me fix a technical problem, very happy with the service from GemPages Team
Terrific application to help uou customize landing and collection pages for those that don't know how to code. You may be able to vibecode your way out of a homepage but for product pages this is invaluable. Terrific support team always availabe on chat too!
Love the ease of your of this app. As a software engineer I appreciate the flexibility and robustness of this app. It feels like a system I can rely on.
Also, if theres any issue I cant resolve, support is super helpful and very quick to respond.
100% recommend
Exceptional Product and World-Class Support!
GemPages has been an absolute game-changer for our Shopify store. It gives us the flexibility to design pages exactly how we want them — without having to rely on developers or complicated code. The interface is intuitive, powerful, and makes it easy to create professional-looking pages that truly stand out.
But what really sets GemPages apart is their support team. I had the pleasure of working with Rukky, who went above and beyond to help me fine-tune our site. Their knowledge, patience, and attention to detail were outstanding — solving issues quickly and explaining everything clearly along the way. It’s rare to find that level of service today, and it made all the difference.
If you’re serious about elevating your Shopify store, I can’t recommend GemPages (and their incredible team, especially Rukky) highly enough!
Very Easy to use. Slight Learning curve but if you need help, there is always live support that will basically hold your hand and walk you through the process. Their AI features and templates are top-notch and ver conversion focused and makes it so easy to design your own landing or product pages even for a non-technical person. High;y recommended! Big up to Annie and Tom for all their support! They the BEST!!!
So far GemPages has been a great app to work with. So many features and it looks so much better than what my current page currently looks like. Also, the customer service has been incredible and each time I have needed assistance, they worked really hard to quickly get me my answer. I am glad I changed to GemPages and will continue using them for the foreseeable future.
I got scammed with their 30 day money back guaranteed promise. I had a surprise deduction with my Shopify plan for $29 while I used the tool for only 9 days for experimentation. I cancelled it later on and asked the support if I am going to have funds deducted. the support told me no deduction will take place and it will be covered. Scam be aware before you subscribe.
Good day Alomrani,
First of all, we are truly sorry for the unpleasant experience with the cancellation process.
After reviewing your case, I can see that our team had already informed you that you were eligible for a refund and asked you to complete the refund form. However, we have not yet received your submission. It’s possible that a language barrier may have caused some misunderstanding.
Please rest assured that there is absolutely no scam involved. We strictly follow Shopify’s policy for all payments and refunds. As GemPages is a third-party app, all subscription charges are managed directly by Shopify.
I have also personally reached out to you via email with further instructions to help you complete the refund process and get your money back.
I look forward to hearing from you soon.
Warm regards,
Auri
GemPages Customer Support Manager
Really easy to use. Has many great templates and features to choose from, and customer support is quick and efficient. This is an excellent app for designing the website you want.
Used to be great, but has gone downhill since the V7 upgrade. As of late it feels like they're doing everything they can to put previously accessible features under new, more expensive paywalls, just to squeeze every last dollar out of marchants.
Which would be understandable, if the app was still great. It's not. Everything went to the toilet since V7. They constantly push "upgrades" that take several minutes "re-optimizing" your pages before you can get in the editor to make any changes. That too often freezes. I've found myself locked out of the editor due to an "upgrade" at crucial times.
Anyone who hasn't used this yet, I recommend you install something else.
Hello Mech.land,
We are truly sorry for the frustration you experienced with the V7 upgrade and the recent app lockout. The issue was caused by an unexpected outage from Amazon Web Services (AWS), which affected many platforms including ours.
Our team has been working on improving our infrastructure and backup systems to prevent similar disruptions in the future.
I’ve also reached out to you directly via email to discuss your experience in more detail and ensure your concerns are fully addressed.
Best regards,
Auri
GemPages Customer Support Manager
I am new to Gem Pages as recently created a Shopify store. I am definitely no web developer so having the team readily available to field questions and troubleshoot beyond the extensive guides has been extremely helpful. Jeremy has been very proficient in assisting me with all of my issues, creating very easy to follow directions and creating loom videos which is excellent as I can keep them incase need it down the line. Also being able to cut and paste into the message box is only a small thing but very helpful. I'm really enjoying this app and looking forward to becoming more familiar with all of the amazing features.
