Reviews (4,269)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this app makes building Shopify pages much easier and faster, especially without coding skills. They highlight an intuitive drag‑and‑drop editor, flexible templates, and CRO‑focused layouts that can look custom coded. Many report better performance and conversions, praising features like A/B testing, AI‑driven SEO, and strong integrations. Support is frequently described as exceptional, with the team providing hands‑on help, custom code, and quick issue resolution.

October 16, 2025

This app gives you the freedom to create any kind of website you imagine — from sleek product pages to full lifestyle brands. The tools are super intuitive and flexible, so you can bring your vision to life exactly the way you want it.

But what truly stands out is the support team — they’re beyond incredible! Every person I talked to was kind, patient, and genuinely eager to help. They not only solved my issues but also shared tips and ideas that made my store even better.

I’ve never experienced customer service like this before. I’m so grateful for every single person I interacted with — you made the process smooth, fun, and inspiring.

My Store
Lithuania
5 days using the app
October 10, 2025

The GemPages support team is absolutely outstanding. As a new user, I had many detailed questions about publishing my first landing page, setting up Add to Cart actions, and connecting it properly to my Shopify store for ads. The team guided me through every step with clarity, patience, and real attention to detail. GemPages is powerful and intuitive once you learn its logic, but it’s the support team that truly makes the difference. Their professionalism turned a complex process into a smooth and enjoyable experience. Highly recommend!

GLENARI
United States
13 days using the app
October 9, 2025

Easy to use and works beautifully, great app. Harry was excellent help and helped to fix any issues promptly, great service too!
My only feedback would be to offer customisable headers.

PRINT BUDDY
New Zealand
2 days using the app
October 8, 2025

Excellent support staff. They respond quickly at almost any time during the day. They have all of my issues so far. The page builder is very intuitive and allows for any kind of page we need to be built exactly how we need it. You can keep it simple or push upsells and features.

Only reason it is not 5/5 is that the integrated apps are somwhat limited in free options. You can quickly rack up a lot of monthly fees if you add too many apps without paying attention that they cost money.

moonwha
Canada
6 days using the app
October 7, 2025

This is a great app for building landing pages. I've tried a few and this has been the easiest to navigate with lots of great templates. Today I went through to support for the first time (using for 6 weeks) and they were able to problem solve for me within 60 minutes and the human help was excellent. Definitely recommend.

Madeit Australia
Australia
About 1 month using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Hello Madeit Australia,

Thank you for your detailed feedback. We are so pleased to hear that GemPages has been the easiest and most reliable tool for you and that our support team resolved your issue quickly.

If you need any help with your next build, please feel free to reach out. We are always happy to assist.

Justin
GemPages Technical Support Leader

October 4, 2025

Such an amazing page builder, very easy to work with and you can build really professional looking pages, without any code. And their customer support is really what makes this app a 10/10. They are online pretty much 24/7 and are always able to fix any issues you have.

Welza
Netherlands
4 days using the app
GEMCOMMERCE CO., LTD replied October 7, 2025

Good day Welza,

We’re thrilled to hear that you’ve enjoyed building pages with GemPages and found both the app and our support team so helpful. It’s great to know our 24/7 availability has made your experience even smoother.

If you ever need further assistance or have new ideas to try, we’ll always be here and happy to help.

Auri
GemPages Customer Support Manager

September 27, 2025

The customer service team from GemPages is phenomenal. They are very responsive and provide great results and solutions. Their page builder tool is feature-rich and provides everything I need to create and design great looking and functional website pages. I highly recommend their page designer tool and their customer support is superior to others I've experienced.

OmegaREBOOT
United States
3 months using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Good day OmegaREBOOT,

We truly appreciate your thoughtful words. It’s fantastic to hear that both the GemPages builder and our responsive support team have helped you design and manage your pages more effectively.

Should any new projects or challenges arise, our team will be ready to assist right away.

Auri
GemPages Customer Support Manager

September 20, 2025

GemPages is absolutely fantastic! The app is very easy to understand even if you’re new to Shopify, the interface is intuitive and straightforward. The customization options offer immense value, letting me create exactly the pages I envision without needing a developer. And the best part is their customer support: they respond incredibly fast, are super friendly, and always go the extra mile to solve any issue. Highly recommend GemPages to anyone looking to elevate their Shopify store!

Kalani Glow
United States
3 months using the app
GEMCOMMERCE CO., LTD replied October 8, 2025

Hello Kalani Glow,

We are so thrilled to hear that you are enjoying GemPages and that both the app and our support team have made such a positive impact on your Shopify journey. Your kind words truly encourage us to keep improving every day.

If you ever need more guidance or inspiration for your next project, we will be right here to help.

Auri
GemPages Customer Support Manager

September 19, 2025

I’ve been using Gempages for a few years, and as an entrepreneur it lets me build beautiful landing pages in just a couple of hours with simple drag-and-drop functionality. On the rare occasions when I had questions, their live chat with a real human solved everything quickly. I highly recommend it for its ease of use and instant, professional results.

QualioAudio
Poland
Almost 3 years using the app
GEMCOMMERCE CO., LTD replied October 7, 2025

Hello QualioAudio,

We’re so pleased to know GemPages has been a valuable tool for you over the years and that it helps you create beautiful landing pages efficiently. It’s great to hear our live chat team could provide quick and effective assistance whenever you needed it.

If you ever have more questions or ideas to explore, our team will be right here to support you.

Cindy
GemPages Customer Support Supervisor

September 16, 2025

Great app - allowed us to create a better front end that has greatly helped with conversion. Also, their support team is A++ - they respond instantly and fix things in minutes. Highly recommend.

Cubie
Australia
About 1 year using the app
GEMCOMMERCE CO., LTD replied October 7, 2025

Hello Cubie,

We’re so glad to hear that GemPages has helped you improve your store’s front-end and boost conversions. It’s also wonderful to know that our support team could assist you so quickly and efficiently whenever needed.

If you ever require further help or have new ideas to implement, we’ll be here and happy to support you.

Emma
GemPages Customer Support Supervisor