Reviews (491)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for handling complex, real-world shipping setups that Shopify alone can’t manage. They highlight powerful rules for mixed catalogs, B2B tiers, and multi-warehouse or dropship scenarios, plus accurate dimensional and multi-box rating that prevents undercharging. Many report clear gains in profit and checkout accuracy. Support is frequently praised as fast, hands-on, and willing to configure and test intricate scenarios.

March 28, 2024

The intuitive shipping app is amazing! Their support team is really great as well. Thank you for all the assistance.

Wazoodle Fabrics
United States
Almost 3 years using the app
Intuitive Shipping Inc replied April 2, 2024

Thank you! We're so happy to hear your experience with Intuitive Shipping has been so positive and that you're getting help when it's needed. Our support team is always here whenever you have a question or run into an issue. Please don't hesitate to contact us again!

Best regards,

Ron Anderson
Customer Experience Manager

March 18, 2024

The support is the best I've seen for any app in Ecommerce.

Grow Cargo
United States
Almost 3 years using the app
Intuitive Shipping Inc replied March 25, 2024

Amazing! Thank you for taking a few moments to share this. Please don't hesitate to reach out to our support team any time you have a concern or a question about Intuitive Shipping.

Best regards,

Ron Anderson
Customer Experience Manager

February 29, 2024

Great app with great support!

Heirloom Roses
United States
Over 1 year using the app
Intuitive Shipping Inc replied March 6, 2024

Thank you! We're happy to hear that your experience with Intuitive Shipping has been such a positive one. Please feel free to contact our support team should the need arise. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

February 3, 2024

Great app, always responsive support.

Freed's Bakery
United States
About 3 years using the app
Intuitive Shipping Inc replied February 6, 2024

Thank you! We appreciate your kind words about Intuitive Shipping and our support team. Please feel free to reach out to us if you have additional questions or concerns. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

November 28, 2023

Extremely supportive team behind this app!

Naish.com
United States
4 months using the app
Intuitive Shipping Inc replied November 30, 2023

We really appreciate you taking a few moments to share this to help others make an informed decision about Intuitive Shipping. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

October 18, 2023

Great product and even better customer service! Bravo!

Shamans Market
United States
Over 5 years using the app
Intuitive Shipping Inc replied October 26, 2023

Thank you for taking a few moments to share this! We appreciate the love! Please let our support team know if you have any questions about Intuitive Shipping or get stuck on something. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

October 12, 2023

Intuitive shipping is a great solution for us and the team there is easy to work with. We are thankful for their app!

Two Step Performance
United States
Almost 2 years using the app
Intuitive Shipping Inc replied October 16, 2023

We appreciate you taking a few moments to share this and help others make an informed decision. It's great to hear Intuitive Shipping has been an effective solution for your shipping needs. Please don't hesitate to reach out if the need arises. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

June 19, 2025

L'équipe technique est formidable. Ils répondent rapidement et fournissent des vidéos explicatives. Les possibilités sont presque infinies

GROUPE MORTIER
Canada
About 2 months using the app
Intuitive Shipping Inc replied July 2, 2025

Merci beaucoup! We’re so glad to hear that our team has provided helpful support and that the videos are making things easier. It’s great to know you’re taking advantage of the flexibility Intuitive Shipping offers.

If there’s ever anything else we can assist with, just let us know. We’re always happy to help!

Best regards,

Ron Anderson
Technical Strategist

July 29, 2024

This is a very good app; it satisfied all our needs.
Five stars to app and five stars to the support team too!!
Professional, fast and friendly!

Shop On Line Happy Casa Store
Italy
About 4 years using the app
Intuitive Shipping Inc replied August 1, 2024

Thank you so much for the kind words about Intuitive Shipping and our support team. It's great to hear that Intuitive Shipping is helping you succeed with shipping. If you have any more questions or have any concerns, please don't hesitate to reach out. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

June 19, 2024

After 4 years on Shopify, IntuitiveShipping ensures over and over again the best customer service. The new App has intuitive UI and provides an outstanding UX experience.

TOP-SHELF.de
Germany
About 3 years using the app
Intuitive Shipping Inc replied July 11, 2024

Thank you! It's amazing to hear that your experience with Intuitive Shipping continues to be such a positive one. We hope we can continue to contribute to your shipping success for many years to come!

Best regards,

Ron Anderson
Customer Experience Manager