Judge.me Product Reviews App

I’m new to Shopify, and my setup experience with Judge.me was wonderful! The app was easy to get started with, and the free plan offers everything I need to begin collecting and displaying reviews. Felix from support was patient, friendly, and incredibly helpful—he checked my settings, installed both review widgets, and even matched their color to my branding. He made the entire process feel simple and stress-free. Amazing support and a great experience so far!

Excellent app! It’s simple to use and works really well. The review process is smooth, and it has helped us collect genuine customer reviews. Highly recommended for any business looking to improve its online reputation.

Found this app looking for a simple review platform for our site. So far setup has been straight forwards and support has been excellent for the few questions and fixes we've required. Features appear to be plentiful and well thought out. Hopefully it continues to impress.

FIN, if you can see this, you are amazing! You went above and beyond to help me and get my app up and running! I am very thankful for your help and expertise! This app is amazing. It is great for managing reviews, managing review requests, managing review photos - literally, everything review related! It is super user friendly and so easy to install! I LOVE it!

great app. would be nice to add a translation feature for the reviews (for social media)

This app made collecting customer reviews effortless. The installation was quick, and the feature to reach out to previous customers helped me build social proof almost immediately. It's easy to use, reliable, and has been a great addition to my Shopify store.

A perfect app to drive reviews, very easy to build credibility and trust. The backend is also very intuitive. The most important piece, the customer support, for once I felt it was a BOT for a chat like replies to mail but very specific replies for complex scenarios proved otherwise. Overall, really happy with the app.

I recently upgraded my Judge.me plan and began setting up a coupon incentive for customers who leave a review. While configuring a flat‑value credit, the preview kept displaying a percentage instead of the dollar amount. I reached out to support to confirm whether I had set it up correctly, and they responded quickly, clearly, and were extremely helpful.

At the time, they explained that the preview display issue was a known bug that didn’t affect the actual coupon behavior. Since then, the Judge.me team has followed up with me twice and their developers have already released a fix — resolving the issue completely. I really appreciate the fast turnaround and the fact that they kept me updated throughout the process.

My only suggestion would be to ensure that preview‑related issues like this are addressed sooner or have a temporary workaround, as I spent a considerable amount of time trying to troubleshoot something that wasn’t fixable on my end. Not being able to confirm what customers would see was frustrating.

That said, the app continues to work very well for my needs, and the support team remains terrific — responsive, knowledgeable, and genuinely committed to resolving questions promptly. Their follow‑through and willingness to fix the issue quickly speaks volumes.

Judge.me has been an excellent addition to our Shopify store. It's easy to set up, the review widgets look clean and professional, and collecting customer reviews has become effortless. The customization options are great, and the app has helped build trust with our customers and improve conversions. The support team is also quick, knowledgeable, and always ready to help. Highly recommended for any Shopify store looking for a reliable review solution.

Not happy with services so far. I had my first review go out to a customer and the product was wrong. This was for a service base review not a product and I spoke with a support Admin prior to the email review going out. I reached out to a live admin from the error they made. I was on hold before about 15min while he looked into this issue then I received this here:

(Just a quick heads up, my shift is coming to an end. But no need to worry, one of my colleagues will be taking over your chat and providing you with any assistance you may need. Have a great rest of your day!