CWILL Loyalty & Referrals
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (808)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.
Refine
-
By rating
Au top!!!
Good! The customer service representative, Sherm, helped me solve many problems.
Hello there,
Thank you so much for your kind feedback! 😊 We’re really glad to hear that our support team was able to help you resolve your concerns and improve your experience.
If you ever need further assistance or have any questions, please don’t hesitate to reach out—we’re always here to help!
Best regards,
TrustWill Loyalty Team
Great Customer service so far works seamlessly I am using this for their referral program every question i asked was answered in only minutes.
Hello there,
Thank you so much for the wonderful feedback! We’re thrilled to hear that you’re enjoying a seamless experience and that our support team has been able to assist you quickly. It’s great to know the referral program is working well for you. If you ever have more questions or need support, we’re always just a message away!
Best regards,
TrustWill Loyalty Team
mostly functions locked, in our region
Hello wimsical wardrobe,
Thank you for your feedback.
We’re sorry to hear that you felt most features were locked. We’d like to clarify that TrustWILL Loyalty offers both a free plan and paid plans, where advanced features are included in the paid tiers. To help users explore the full functionality, we also provide a 14-day free trial, allowing you to test all advanced features before making any commitment.
Regarding regional availability, our features are not restricted by region, so what you experienced is related to plan access. We previously reached out a few times to better understand your situation and help resolve any issues, but we haven’t been able to connect yet.
We’d really love to assist you in getting full value from the app. If you’re open to it, please feel free to reply to our emails or contact our support team directly. We’re happy to walk you through setup, clarify feature access, or explore solutions tailored to your needs.
Your feedback is important to us, and we’re committed to making your experience better.
Best regards,
TrustWILL Loyalty Team
Help is very good & quick, fairly easy to use and easy to understand individual customer use as well.
Hello there,
Thank you so much for your kind words! We’re glad to hear that our support has been helpful and timely. It’s great to know that you find the platform easy to use and understand for managing individual customers. Your feedback means a lot and motivates us to keep improving!
Best regards,
Trustoo Loyalty Support Team
GOOOOOD
Hello there,
Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance.
Best regards,
TrustWill Loyalty Support Team
Great app and even better support - super responsive and helpful. 100% recommend.
Hello there,
Thank you for your positive feedback! We’re glad to know that you’re satisfied with our service, and our team is always here to support you whenever you need assistance.
Best regards,
Trustoo Loyalty Support Team
Thank you for the kind and thorough customer service as we transition into this app. Greatly appreciated!
Thank you so much! We truly appreciate your kind words and are delighted to hear that our customer service has been helpful during your transition to our app. Your support means a lot to us, and we look forward to continuing to assist you.
Great experience. Had problem of setting the widget on a new page, tried the chatbox and got help immediately. Purvi was so patient and professional that she solved my problem in 5 minutes
Hello there,
Thank you for sharing your experience! We’re delighted to hear that our chat support was able to assist you right away. Purvi will be so happy to know that her patience and professionalism made a difference and quickly resolved your issue. We truly appreciate your feedback and look forward to continuing to support you whenever you need us!
Best regards,
Trustoo Loyalty Support Team
Really easy setup and when I did have an issue (with the Shopify platform) the customer service was really amazing. Best support I've had in years!
Hello there,
Thank you so much for your kind words! We’re glad to hear the setup was easy for you and that our support team could assist when you needed help. It means a lot to know that you had such a positive experience, and we truly appreciate your trust in us. We’ll continue working hard to provide you with the best support and experience possible!
Best regards,
Trustoo Loyalty Support Team
