CWILL Loyalty & Referrals

CWILL Loyalty & Referrals

Reviews (808)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.

January 17, 2025

Awesome app and fantastic support! The team is very friendly and helpful. I'm excited to use the app and look forward to our tests and programs.

Lagoo Segel- & Hochseeschule
Switzerland
About 18 hours using the app
CWILL replied January 18, 2025

Thank you so much for your feedback and support! We're thrilled to hear that you had a great experience with our app and find our team very friendly and helpful. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!

Best Regards,
Cassie|Loloyal Support Team of Channelwill

November 28, 2024

I got all the help I needed to set it up, and I appreciate that I can chat with a human, not a robot.

Magical Graphic
United States
About 2 months using the app
CWILL replied November 29, 2024

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our support team. Ensuring that our users can connect with a real person for assistance is very important to us. If you need any further help, feel free to reach out anytime!

Best Regards,

Kim|Loloyal Support Team of Channelwill

November 27, 2024

I worked with Kim. She was absolutely amazing!! She worked with me through all of my questions and was so patient and sent me screenshots of what to do. Highly recommended.

O'Caiden
United States
About 2 hours using the app
CWILL replied November 29, 2024

Hello O'Caiden,

Thank you so much for your support! We're so glad to know that you are satisfied with Loloyal. Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience with Kim. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help!

Best regards,
Cassie | Loloyal Support Team

November 22, 2024

Very good customer support ! Thanks to Sherm who nicely helped me with the settings !

Che! Empanada
Japan
About 3 hours using the app
CWILL replied November 23, 2024

Hello Che! Empanada,

Thank you so much for your support! We're so glad to know that you are satisfied with Loloyal. Providing excellent customer service is our top priority, and we’re thrilled to hear that you had a great experience with Sherm. If you have any questions or need any assistance, please don't hesitate to reach out! We're here to help!

Best regards,
Cassie | Loloyal Support Team

October 26, 2024

Very kind and helpful customer service, helped me get things started easily and answered all of my questions and concerns. Highly recommened!

Diamoray
Australia
34 minutes using the app
CWILL replied October 29, 2024

Thank you for your kind words! 😊 We’re so glad our support team could help you get started smoothly and answer all your questions. It's wonderful to know you had a positive experience, and we’re always here to assist whenever you need. Thanks for the recommendation! 🌟

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 25, 2024

We love this team and their support. They went into great detail in explaining all stepos to fix any issues whenever we have faced for customisation requirements. Also supported us with great followups in ensuring all our concerns are addressed properly. Super awesome app and great support.

TRENDMELO
United States
2 minutes using the app
CWILL replied October 29, 2024

Thank you so much for your thoughtful review! 🌟 We’re thrilled to hear that our team could provide detailed guidance and support for your customization needs. It’s our priority to ensure every step is clear and that any concerns are fully addressed. Knowing that our follow-ups made a positive impact means a lot to us! We're here anytime you need, and we’re excited to continue supporting your success. 😊

Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 19, 2024

Amazing customer service. Thank you very much.

Schuessler Tissue Salts Canada
Canada
8 minutes using the app
CWILL replied October 21, 2024

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with our customer service. We're always here to help whenever you need us!

Thank you for choosing Loloyal!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 13, 2024

Lololyal has one of the best customer service platforms that I ever ever worked with. I really appreciate the real-time support chat that's available 24/7. This has made working late nights much more efficient. The team is also quick in helping to resolve issues. Thank you to all the support staff for helping us make this reward program come to fruition.

CAM SUPPLY INC. (USA)
United States
9 days using the app
CWILL replied October 15, 2024

Thank you so much for your kind words! We're thrilled to hear that our real-time support has been helpful and made your late-night work more efficient. Our team is always here to assist, and it's great to know we could help bring your rewards program to life. Don't hesitate to reach out anytime—you can count on us 24/7!

Best Regards,

Kim|Loloyal Support Team of Channelwill

October 12, 2024

The support team is outstanding and resolved my inquiries super fast. I’m pleased by the functionality and flexibility of this app to create whatever program I want.

Sophisticated Stature
United States
About 19 hours using the app
CWILL replied October 14, 2024

Thank you for your amazing feedback! We're thrilled that you're enjoying the app's flexibility and that our support team was able to assist you so quickly. We're here to help whenever you need it!

Thank you for choosing Loloyal!

Best Regards,

Kim| Loloyal Support Team of Channelwill

September 23, 2024

Great app customers love the ability to be rewarded for referring friends

NetGen
United States
5 months using the app
CWILL replied September 25, 2024

Thank you for the great feedback! We're happy to hear your customers are enjoying the referral rewards feature. It’s fantastic to see it adding value to your business! If you ever need assistance, our support team is here to help.

Best Regards,

Kim|Loloyal Support Team of Channelwill