CWILL Loyalty & Referrals
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (808)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this is a complete loyalty and referral solution for building “real” programs beyond simple discounts. They like the easy setup, strong points and referral features, and ability to reward online and offline actions. Customizable branding, emails, and multi-language support are praised, as are integrations like Klaviyo and Judge.me. Many report higher repeat purchases and referrals, and describe support as fast, friendly, and proactive.
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Great so far and somewhat easy to set up for someone not extremely tech savvy. Customer service is excellent and super helpful!
Hello there,
Thank you for your wonderful feedback! We’re delighted to hear that you found the setup process smooth and that our customer service team was able to assist you effectively. Providing an excellent and supportive experience is always our top priority, and your kind words motivate us to keep improving.
Best regards,
Trustoo Loyalty Support Team
In the process of moving over to LoLoyal from another loyalty program, loving it so far. Setup has been smooth and aesthetic, and the help from the customer service team (in particular Sherm) has been amazing.
Hello there,
Thank you for sharing your experience! We’re so glad to hear that the transition to Loloyal has been smooth and that you’re enjoying the setup and design. Your kind words about our customer service team, especially Sherm, mean a lot. We’re always here to support you and look forward to helping your business grow with Loloyal.
Best regards,
Loloyal Support Team
Now suddenly get charged 500USD for a month,
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Ok, case was resolved which the extra fees, great support & resolution. Thanks!
Hello,
We sincerely apologize for the inconvenience this has caused and truly appreciate you sharing your feedback with us. Our goal is to improve your experience moving forward.
After reviewing your account, the extra charge occurred because your store orders exceeded the order limit of your current Starter Plan. Please note that the Starter Plan offers an option to increase the order limit, which can help prevent these additional fees.
To better assist you, a member of our team will also be reaching out directly to provide further support and ensure your store continues running smoothly without unexpected charges.
Thank you again for your patience and understanding.
Best regards,
Loloyal Support Team
Very intuitive and easy to use. Staff are very helpful and friendly. Thank you to Purvi for providing fast assistance.
Hello there,
Thank you so much for your kind words! 😊 We're glad to hear that you found the app intuitive and easy to use. Our team is always here to help, and we'll be sure to pass along your appreciation to Purvi for her quick assistance. Thanks again for your support! 💙
Best regards,
Loloyal Support Team
So far it is looking pretty cool. The Customer Service is outstanding! Very patient and very helpful!!
Thank you so much for your kind words! We're so glad to hear that you're enjoying the service and that our customer support has made a positive impression. We always strive to be patient, helpful, and provide the best service possible, and it’s great to know we’re hitting the mark.
If you need anything else or have any questions, don't hesitate to reach out. We’re always here to assist you!
Best regards,
Cassie | Loloyal Support Team
Sherm was a pleasure to work with, great new app! Moved from another provider to this one, prefer it and pricing is reasonable.
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience working with Sherm and that you’re enjoying the app. We're glad to have you with us and appreciate your positive feedback on our pricing. If you ever need anything, don’t hesitate to reach out!
Best regards,
Cassie | Loloyal Support Team
So far loving this app! It's relatively easy to setup and the customer service team has been INCREDIBLE in helping us create the perfect setup. They are very quick and responsive..
Thank you for your kind words! We're so glad to hear that you're loving the app and had a great experience with our customer service team. Your support means a lot to us! If you ever need further assistance, feel free to reach out—we’re always happy to help.
Best Regards,
Cassie | Loloyal Support Team
very good, cassie was very nice and helpful
Hello there,
Thank you for your kind words! 😊 We're delighted to hear that Cassie provided you with excellent support. If you ever need any further assistance, feel free to reach out.
Best regards,
Loloyal Support Team
Fast, clean, modern, exceptional value for money. Highly recommended.
The support team and utterly brilliant and go above and beyond for customer happiness!
Hello there,
Thank you for your kind words! 😊 We're delighted to hear that you found our service fast, clean, and a great value for money. Your recommendation means a lot to us! If you ever need anything, we're here to help. 🚀
Best regards,
Loloyal Support Team
Excellent customer support with prompt responses and quick issue resolution.
Thank you so much for your feedback and support! We're thrilled to hear that you had a great experience with our support team with quick issue resolution. Your feedback means a lot to us, and we’re happy to know we’re meeting your expectations. If you ever have any questions or need assistance, don’t hesitate to reach out. We're always here to help!
Best Regards,
Cassie | Loloyal Support Team
