Loox ‑ Product Reviews App
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Reviews (9,941)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants say this app boosts trust and conversions by showcasing visual reviews with photos and videos, often increasing sales and helping new customers decide what to buy. They like the clean, customizable widgets, automated email requests with discount incentives, and tools to import and manage thousands of reviews. Many call it worth the price, and frequently praise support as fast, professional, and proactive in resolving issues.
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This company has transformed my website. As a small business, people really want to shop from you but need reviews to shop small. This easy-to-use plugin for my Shopify makes those reviews look amazing, and it's already paid for itself in the first week!
The customer service is great! In the most recent interaction, Mara, helped me solve a challenge on my end. Love how Loox can automate the collection of reviews and also collect media or photos as well!
Since moving to Loox my customer review rate has tripled. Prior to Loox I would only get a review every now and then but now Im am getting reviews everyday. Yes the pricing is a little high but so far it has been worth it as some of these reviews have actually converted into upsells. Thanks Loox team!
Set up was easy, but a little misleading when it says 14-day free trial but when you "checkout" its only 7 days
SO far so good. I have received more reviews in a few months than i did in 3 yrs. Spendy but well worth it.
I have tried several apps over the last 7 years since installing Shopify. LooX would have to be the best so far, hands down. Truly a game-changer. Reminder you have to be good at giving service over & above to get your review average up there. If you do this, then LooX is a must.
The fact it makes you pay an extra $25 usd to be able to send more then 100 review requests is WRONG! I don't want all the other BS features you offer otherwise I would have already upgraded. I loved this app because of the option to have photos but now I will be looking for a new app.
Hey,
Amit from the Loox team here.
Loox offers plans to fit all business sizes - from small starting businesses to big brands selling worldwide.
We are confident that our product can provide a higher ROI for stores with significant sales.
I've reached out to you privately, kindly check your email inbox :)
Incredible app and customer service!! Really appreciate the effort the Loox team have put into crafting an app where reviews are not just written out but can truely be experienced by prospective customers. Customer support team is always available to quickly help with any implementation questions. Always a pleasure interacting with Aya and Lilach.
Loox makes it easy for customers to leave a review and for me to respond to feedback. I think it has increased confidence in visitors to our website to purchase from us. Very happy with it!
Easy to set up and configurate. Great use so far.
The only issue that I have is you need to enroll to higher level to use video reviews.
