Reviews (1,521)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

Edited July 30, 2026

Great help from CS through my integration. Timely support by David !

sweap_sg_estore
Singapore
8 months using the app
July 24, 2026

The AP itself is fine, but it's the support service that stands out. CYRUS was a great help directing me to where my issue was and offering help to sort it out and get everything working as we needed.

GreenIT
Ireland
4 months using the app
July 22, 2026

Lance was great help in finding out if my Shopify integration worked properly. He was very knowledgeable.

Mango Furniture Inc
United States
About 1 month using the app
July 22, 2026

Lori was spectacular. Answered all of my questions and was more than happy to talk me through every step.

Mae Blue Hill
United States
23 days using the app
July 22, 2026

Excellent customer support, when we had issues with initial integration Cyrus from the team helped us set it up every step of the way so that there was no longer any problems!

Fluke Jewellery
United Kingdom
About 1 hour using the app
July 22, 2026

10/10 Seph was amazing with helping me with reconnecting my Mailchimp and Shopify account. Seph was helpful through out through the chat with us and through email. Thank you Seph!!!

Tilsatec
United States
Over 1 year using the app
July 22, 2026

Cyrus was extremely helpful! I came into the conversation completely clueless about the topic and by the end I had a much better understanding of everything. They were patient and knowledgeable about the topics and explained things clearly. I got so much out of our conversation. Thank you Cyrus for the excellent support! I appreciate you.

L'Occitane Bulgaria
Bulgaria
Almost 4 years using the app
July 21, 2026

I was struggling with some of the smarter content in the newsletter, which required some work between API integrations. CYRUS helped me throughout the process, and even stuck around for the testing process. Great help! Thank again CYRUS

VinoQ
Netherlands
8 months using the app
July 21, 2026

Mary was SO helpful! the most help i've gotten so far with any online chat service, clear and easy troubleshooting with step by step guides. Helped me with an issue i've not been able to resolve for months. Thank you so much Mary!! Will definitely lean on this support again if needed. highly recommended!

Corner Surf Shop
Australia
About 7 years using the app
July 20, 2026

good app, Great app support, thanks Seph listening my queries and response quickly

Athlekt
United Arab Emirates
3 months using the app