Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

June 10, 2026

Had some audience issues causing automations to not send. Juvy was able to identify the issue, walk me through how to fix it, and voila! it was fixed.

Third Window Brewing Company
United States
Almost 6 years using the app
June 10, 2026

My support agent Lance was quick to answer and investigate my concerns. He understood the issue I was facing, asked the right questions to understand it better, and provided a step by step guide on how I can solve it.

Unbount
Lebanon
Over 2 years using the app
June 9, 2026

Fantastic support from Lance with my queries, thanks you very much!

Rachel Peters Ceramics
United Kingdom
7 months using the app
August 19, 2026

Had some trouble connecting my Mailchimp account to Shopify so I used the chat and Sean helped me fix it! Super efficient service :)

Elena Najdovska
France
About 1 year using the app
June 8, 2026

Jean helped me do the task i needed to complete

sarahrayshop
United Kingdom
About 7 years using the app
June 8, 2026

This app is great! Everything syncs up perfectly! Would highly recommend. I had help today from Seph, who was very professional, friendly and quicly resolved issues i had syncing subscribers to a list. I was very impressed with the entire process and Seph's knowledge.

Montauk
Australia
About 7 years using the app
July 26, 2026

wonderful! thank you for having Rhedd on your team!

nature+nurture
United States
Over 5 years using the app
August 17, 2026

I was helped by Lance, who offered clear guidance in fixing a problem. Thanks!

Daniel's Maps
Netherlands
About 2 months using the app
June 4, 2026

Mary was super helpful and took care of all my questions :)

Outré Gallery
Australia
About 2 hours using the app
August 6, 2026

App didn't sync our first-time customers correctly but Troy from Mailchimp support was quick to have that fixed. Hope it will be stable from now on.

Tofubar
Germany
About 5 years using the app