Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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Mary was so lovely and helpful. Super responsive too.
Marz was extremely patient and knowledgeable. I haven’t used Mailchimp in years so I was a bit frustrated but they solved my issue right away. Superb customer service!
Seph helped me out, installing and removing any issues I had while doing so. She patiently guided me through all the steps and following up whenever need it. I wish anyone for a chat support like her!
Thank you so much!
SEPH was very kind and helpful. She explained the issue clearly and helped me understand the best way to set it up.
However, it is inconvenient that customer tags added in Mailchimp do not sync back to Shopify. Please take note of this for future improvement.
Thank you for the great support!
Very much appreciated Seph´s support and attencion. He helped me a lot understanding my doubts and was so kind and proffessional
Nadz was very quick to respond to me and provided very detailed instructions on how to get the app working properly. I truly appreciate ease of resolving a syncing issue with my store. Mailchimp itself is a great app. Take your time installing it and reading all the instructions, but even if you do come across any issues, support has been amazing.
David was motivated and super helpful, thanks.
Seph was very helpful.
I contacted customer service as I needed some help with my automation and Shopify integration and I was pleasantly surprised. DEAN was very helpful and helped me to solve the problem in a couple of minutes !
Glitchy app, but good customer support. Troy and Sean have been very helpful!
