Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
Refine
-
By rating
Paul in live chat support was great! He quickly answered my questions and provided additional resources and information. Highly recommend!
Great tool to grow ones business and easy to use. MARY helped me with the set up and integration making it super seamless. Thank you!
Thank you for your support, Rhedd was really into the case to help managing of audience in Mailchimp. The response was always great and professional, thank you again.
Wow Mary was so helpful. I have been trying to deal with other web chats (meta) where it was an AI bot and never got the actual help I needed so it was refreshing to be able to talk to someone who could actually help. Fantastic customer service
Nadz was very helpful and quick to act.
Mary was a great help, i kept losing connection but she hung in there
Paul has been such a great help over the last couple of days!! Thank you!
Rhedd provided me with excellent information regarding our mailing list services.
The customer service was fantastic! Seph was really able to help me through and explain each plan and what would be best for my business! Thank you!
Had issues in the publishing of the new pop-up subscribers sign-up form on our online shop after migration from the legacy pop-up form. Contacted the Live Help was promptly attended by SEPH. Detailed and helpful with the issue resolved and concerns answered very quickly.
