Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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Professional customer support. Just wish can fint the access for customer support more easily.
Mary was very helpful.
Rhedd
When we were having issues with our backend, our customer support representative Nadz was incredible kind, helpful and patient with us.
She was punctual with her responses and stayed connected with us for multiple hours to help fix our issues. We appreciate her so much!
great help!
Customer service rep Sher was very thorough. I had many, many questions and she was prompt with her research and answers.
Seph from mail chimp chat is so kind and helpfull. sorted my problem in less than 5 minutes
Top Notch customer service! Chatted with Sher with 3 different problems and was able to get them all resolved quickly and easily. Thanks
Easy installation although a bug of some sort prevented embedding app into Shopify theme initially. Lance with support was super helpful in working through this and issue was resolved same-day.
Too early to evaluate the plugin as we just installed it but appreciate the help getting over the hurdle.
Great app, it's great to have access to web chat with a real person, Rhedd was very helpful!
