Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

May 13, 2026

I had an issue with my shop , however with Sean's help we were able to solve the problem quick and easy .

Thank you sean!

Silent Victories
United States
8 months using the app
June 16, 2026

Rhedd was super helpful!

The Sacral Moon
United Kingdom
About 4 years using the app
June 16, 2026

Excellent service thanks!

Bauus - Made by us
United Kingdom
About 1 hour using the app
June 16, 2026

Great app support provided by Cyrus! Thank you!

Slowly Slowly
Canada
Almost 5 years using the app
April 2, 2026

Mailchimp is very intuitive and easy to use. The email customization options are excellent, making it simple to create professional-looking campaigns. The audience segmentation feature is also well-designed and easy to manage. Overall, a great tool for email marketing!

Superface
Hong Kong SAR
16 days using the app
May 12, 2026

Seph was great, quick and helpful

Commonwealth Mint
United Kingdom
4 months using the app
May 11, 2026

Nadz was efficient with response and solution

SM Aesthetic Lab
Australia
About 18 hours using the app
May 12, 2026

Jean was an amazing help - kind, patient and professional. Thank you Jean :)

The Beach Boutique | A Shop For Ocean Lovers
United Kingdom
About 7 years using the app
May 12, 2026

Jean was very friendly, patient, and knowledgable. Even with some issues on our end, was able to reconnect and get the matter resolved.

Flow Society
United States
10 months using the app
October 14, 2026

SEPH WAS PERFECT!

Fotomuseum Winterthur
Switzerland
23 days using the app