Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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Very helpful live chat feature, Mary was able to guide me through reconnecting my audience list
mailchimp customer service is beyond amazing. we were able to resolve a significant bug that was persisting for days. all good at the end. never once was i left in the dark with updates. thank you mailchimp
Very helpful with step by step guidance!
Juvy was a big help. Walked me through the fix we needed!
Easy to use and good support tools (nadz was quick to answer my questions)
My experience with Marz, the person who helped me through the chat was excellent. They gave me clear steps to fix the problem I was having.
I was having trouble with my Mailchimp integration. Revenue wasn’t being recorded correctly, and my email manager was running into issues while trying to work with segments and integrations.
I reached out to Mailchimp support through the app and was connected with an integration specialist named Mary. She was incredibly helpful and quickly identified that our integration wasn’t set up properly. She guided us through disconnecting and reconnecting the app, and that fixed everything.
Everything is now working as it should. Really appreciate the quick and knowledgeable support.
This app has been fantastic for our business. As a small company, having an easy-to-use email template system has made customer communication much simpler. We recently launched a new lubricant and sent an email campaign to over 3,000 people using the app, and the sales rolled in.
Rhedd was great help
quick and easy thank you
