Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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Awesome customer support! Mary explained everything very thoroughly!
Not only a crucial app for newsletters and automations increasing sales but excellent customer support too. I just finished a chat with one of them named DEAN; extremely knowledgeable, professional and patient too. I definitely recommend.
Had a small issue, but connected with support right away and all was resolved - Thanks to Nadz for the help. I've used mail chimp many years ago for a past business to good effect, but there's been lots of additional features that are super attractive to use with my new Shopify build as I see now.
Mailchimp has been a game changer for my business. The platform is intuitive and easy to use, and creating clean, professional email campaigns feels effortless.
What really stood out was the customer service. Nadz went above and beyond to help me out, quick to respond, knowledgeable, and genuinely invested in solving my issue. That level of support makes a real difference.
I highly recommend Mailchimp if you are looking for a reliable and user friendly email marketing platform backed by a great support team.
A very useful and professional app with an intuitive interface. Customer service has been impeccable from the very first time I subscribed. Special thanks to JUVY, with whom I've been in contact and who has been incredibly helpful. Highly recommended.
I received wonderful and excellent service from Marz whilst trying to sort my login details. Marz is very efficient and kept be informed every step, whilst sorting things in the back office.
Thank you Marz, really appreciate it.
Lance, thank you too so very much for your very helpful and professional assistance this morning. You helped me with everything we needed to sort for this phase of the setup. And assisted with very helpful guidelines as well.
Thank you Lance, much appreciated.
Had some issues with setting up my email form on my new Shopify website. I contacted Cyrus from customer support and he was very helpful in resolving the matter fast. 5 stars :)
SEPH was increasing helpful in getting my app sorted. And kept following up to ensure I have done what I needed to do it which is what I need in a busy life. Thanks for your support in connecting my store to mailchimp
Thank you MARY for the great customer service!
Seph was very helpful and spent a lot of time investigating my issue :)
