Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

February 2, 2026

This integration is a gamechanger for our business. Pulling in order data, new subscribers, etc. has been a huge uplift. We have hundreds of thousands of subscribers. Recently, the integration starting having some issues, but the integration support team - in particular Juvy, Seph, Cyrus, and others - stuck with us to troubleshoot and make sure everything got back up and working. It was not an easy problem to solve, but they persisted, communicated, and got it fixed. Kudos to the team!

LegacyTouch
United States
Over 6 years using the app
July 10, 2026

SUPER ENTREGADO Y AMABLE

magrocardona.com
Spain
2 days using the app
April 17, 2026

she was really nice with me Thanks for your help JAY ANN

oral-store
Egypt
About 10 hours using the app
May 29, 2026

Genial! me ha ayudado el departamento de soporte muy bien. Seph me ha resuelto todas mis dudas y muy atento.

GPShop
Spain
11 days using the app
April 16, 2026

Great support given by Dean when I was having issues testing my sign-up form. Fixed the issue and was very supportive throughout!

Over the Mewn
United States
6 months using the app
April 16, 2026

Jean was really helpful today, answered my questions, explained things clearly and helped me resolve a problem and showed me how to create a solution. Very impressed with her customer service.

Lanoguard
United Kingdom
Almost 2 years using the app
May 22, 2026

Mary was legendary and very helpfull

Arla Unika
Denmark
Over 6 years using the app
December 17, 2025

Been using Mailchimp for years and just integrated it with a new store. Had a few hiccups getting the popup form to display, but Troy from app integration support was an absolute legend and got everything fixed and working faster than I wake up in the morning. Top-notch support.

MicroWorldOnline
South Africa
About 1 hour using the app
May 28, 2026

El chat de soporte técnico (en inglés) fue de gran ayuda cuando tuve una duda sobre la integración. Seph me atendió de maravilla.

RUS
Spain
Over 6 years using the app
Edited June 3, 2026

Fantastic support by Cyrus today. I was guided through everything with a steady hand, and we also managed to fix som issues I was not aware of, so now everything is working perfect! Cyrus is the best!

FEATHER BOOK, WINE & ART
Norway
6 days using the app