Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

March 23, 2026

Great support! Seph was very helpful!

MySenso
Italy
Over 1 year using the app
March 22, 2026

Very useful integration and incredible support from Mary. Highly recommend.

Tric Nutrition
New Zealand
13 days using the app
March 21, 2026

Will you plz contact me. I wish to know why I have to pay, and I don't even know how to use the app or collect contacts. I am just learning, and I hope to grow and learn more. Thank you

Faithful Living Essentials
Netherlands
About 1 month using the app
March 20, 2026

great customer service especially CYRUS

Conscious Craft
United Kingdom
Almost 7 years using the app
Edited March 27, 2026

Jean was very helpful. My questions were understood and answered very promptly.

Olive Tree People
United States
Over 2 years using the app
March 20, 2026

Jean was really helpful helping me sync my appropriate items and adjust my integration. Thanks Jean!

The PlochShop
United States
5 months using the app
March 18, 2026

Helpful. Great service. Nice chat with JAY ANN

creamymax.com.au
Australia
About 4 years using the app
March 19, 2026

The service is very professional;
Cyrus was extremely helpful to resolve the issue

Höbe Pergh
Italy
About 1 year using the app
March 19, 2026

Dean was patient and helpful, clear and concise. Exactly what you need from technical support. Especially when you keep closing the tab you're chatting with.

Uncle Otis Clothing
Canada
10 days using the app
March 19, 2026

Quick customer service via chat was quite helpful. I needed to know how long my data integration would take. Sher was great, knowledgeable, and easy to chat with.

Redwood Empire Whiskey
United States
About 1 hour using the app