Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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sean
David from the Mailchimp support team was incredibly helpful!
Great app that delivers as promised. Joanne from support was incredibly patient, kind, and knowledgeable—she made navigating Mailchimp easy.
very helpful and quick to respond
Paul was very efficient, fast and helpful!
I was struggling with my store integration but Cyrus was super helpful even though my chat kept kicking me out. He would just log on again and helped me through the whole process and even with other settings. It's great to have proper support. Way to go Cyrus!
Cyrus was so helpful! I loved that the pop up chat box appeared automatically and help was given right away. Amazing customer service. Calm and kind and clear. I really felt like he went above and beyond to follow up via email with multiple potential full solutions after we were disconnected. Really the best customer service ever, Mailchimp is so good!!
Lance was a great help in connecting our Mailchimp to our Shopify backend
Lance is very friendly and helpful in all situations. He really gives useful advice.
Nadz was very helpful and patient with us. The app itself is proving to be quite challenging so I would strongly encourage getting support.
