Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

March 17, 2026

Nadz did a great job helping me navigate through some of the automations questions I had.

StarPatch
United States
2 months using the app
March 18, 2026

The most helpful chat agent I've ever worked with. What a pleasant experience. He made my day, I was so grumpy when i started the chat!

APO De' YOPSIS
South Africa
About 1 year using the app
March 18, 2026

Seph was extremely helpful with my app syncing query, led me through the process clearly and concisely, and ensured to follow up with me via email after the process.

Retail International Group
Malta
Almost 6 years using the app
March 18, 2026

We needed help troubleshooting and we connected to a live person named JOANNE who was incredibly helpful. The A.I.-powered instructions for troubleshooting are not bad, and can be very thorough—but sometimes you just need a "Joanne," ha, and I got one! Yay! Thank you for helping us to figure out how to make the email popup the best that it could be.

La Panthère Studio
United States
Almost 3 years using the app
May 11, 2026

Fast, accurate support and problem solved thanks to Dean! Great work, keep it up!

Roberto Mantellassi
Italy
7 months using the app
March 16, 2026

Marz was helpful, professional and patient as we worked through some workflow automation details. Thank you!

Creacon Wellness Retreat
Ireland
Almost 7 years using the app
March 16, 2026

Sher worked with me for more than two hours and guided me through all my pain points while setting up my two stores under my Mailchimp account. Sher was extremely knowledgeable, patient, and methodical in explaining each step, making sure everything was properly configured before moving on.

I truly appreciate the time and care he put into helping me get everything working correctly. Outstanding support and a genuinely pleasant experience

Aren't We Naughty
Canada
16 minutes using the app
March 12, 2026

NADZ is great customer service help

Bee Vee Clean
United States
7 months using the app
March 13, 2026

Sean was extremely helpful and gave me lots of useful advice for my problem.

Thank you Sean!

Hello Marilu
United Kingdom
Over 5 years using the app
March 13, 2026

The app is pretty simplistic but has the features we need. Joanne was helpful and timely in addressing my issue and looking into it.

Nitecore Store
United States
Over 1 year using the app