Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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I appreciate JAY ANN for supporting me with my issues regarding the syncing to shopify. She exerted effort to find an answer and solve it.
Mary was very helpful with our Mailchimp / Shopify queries
I encountered some errors linking the app to my existing account and David was very helpful in getting everything working!
Great customer service! An issue that I had lots of difficulty with was solved easily with the help of the customer service representative Mary
I've been using this product for a while, and during my latest store sync, I ran into some issues. Mary provided excellent support; she was very patient and helped me step-by-step to get everything connected again. Great job!
Works well. A few minor sync bugs, but otherwise excellent. J
And Jay Ann provides great support!
Mary helped me connect my shopify after I was spending hours trying to do it on my own. Thank you!!
Today I had to reach out to support regarding an issue. I must admit it was a pleasant experience. I was assigned Rhedd to help me guide through the steps. I was able to share my issue, get it raised in a ticket and got immediate support from the dev/technical teams all on a chat. Mailchimp is seriously raising bars for customer support.
I want to thank Nadz for her assistance. Because of her patience and kindness, I decided to get on the paid subscription.
I also would like to thank Ozzie too for his assistance. By the time, I chatted with him, I was quite frazzled. His advice was contrary to others I had chatted with. I even told him so, but he said that this was the way to do it. I had nothing to lose, so I tried it, and it worked. It was very simple to do too. I was in shock.
So, thanks to Natz and Ozzie for all that you do. Let MailChimp know that you two definitely deserve a raise...thanks again...highly appreciated.
Rhedd did a great job in helping me to find my second account! and Gave me great directions on how to solve the problem. Thankyou!
