Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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Customer support with Mailchimp is comprehensive and easy using their chat feature. I had an issue connecting my Shopify store and my assistant Marz was supremely helpful, walking me through every step of the process. Even when we got disconnected, by simply typing their name into the chat I was immediately reconnected and didn't have to explain my issue again to another agent. While it took some time, Marz stuck with me the whole time, and made the process less confusing. Won't hesitate to reach out for support in the future.
Mary was great and helped me alot with my questions!
Juvy was super helpful! Even offered to follow up with me over email for more assistance.
lori was super helpful one of the best ive had on the chat
David was knowledgeable and answered my questions clearly and directly.
Support has been great in helping me solve some technical syncing issues. Dean provided excellent support and helped me solve any issues quickly and efficiently.
Sher displayed the utmost concern and car for my issue. He patience and willingness to share backend functions was greatly appreciated. I would not have been able to solve my issue without her help. Thank you Sher!
My experience with MARZ today was wonderful. I tried to update my shop integration and got lost. Marz was so chill and explained things very simply & clearly and got me through it. Even when we got disconnected they found me again to confirm and check everything was running smoothly. Thanks Marz & Mailchimp.
All good. Seph responded quickly and provided a link to the information I needed.
David is helpful, we weren't able to fix my issue but he said he would escalate it further.
