Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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I had a good experience. We didn't really solve the issues as such, but I think it was a Shopify issue, not a MailChimp issue. The assistants I worked with were kind and patient and knowledgeable.
David helped us our started off when we had some account issues 10/10 for the support
Great customer service from David
Nadz was very knowledgeable and helpful and fully answered all my questions.
Seph from Mailchimp guided me very helpfully and patiently through all my issues.
Lori has been an absolute star helping me sort out my mailchimp issues. Thanks Lori.
Mary was exceptional at troubleshooting my issue and making sure that I was able to fix everything. Great support agent!
SEPH was excellent - very very helpful thank you!
Jean was able to help us reconnect our mailchimp and shopify integration, by walking us through the re-installation process. Thank you for your help Jean!
Helpful response to problem, thanks to Troy.
