Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
Refine
-
By rating
Rhedd was brilliant. Rhedd clearly understood the issue, was technically knowledgeable and very patient going above and beyond to make sure my issue was addressed.
Rhedd was very helpful and friendly. Thanks again for the help!
Dean was great at assisting me with my Pop up and app embeds with shopify, appreciate the attentive customer service.
Mary was phenomenal! Very patient and answered all of my questions thoroughly
Sher just quickly and patiently walked me through getting the integration issue I was having resolved! Thank you so much, Sher!
NADZ did an excellent job in understanding the issue, explaining the possible causes and submitting a request to the technical team to help resolve. Now I wait to see what comes next, but I feel confident that the issue was well documented by Nadz.
In addition, when I got cut off from the chat and had to log back in I was able to reconnect with Nadz so I did not have to start over with a new agent. That was extremely helpful.
Have now had the opportunity to work with Nadz multiple time. A truly exceptional MailChimp representative. Provides detailed explanations and takes the time to work me through all my questions so I understand exactly what is happening.
super experience. Rhedd is so open to help me and i appreciate a lot!
Quick response from DEAN .. helped me find the right info to determine issues .. and in real time .. thanks
Jean has been such a patient and understanding Customer Support Agent. No matter how many times I disconnected myself from the chat, Jean patiently welcomed me back and was able to resolve the trouble I was having. Five stars and high fives for Jean!
DEAN was very helpful in identifying an issue with our emails. Appreciate his help!
