Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

January 22, 2026

CYRUS was extremely helpful and fixed the issue in no time at all.

Nilaqua - No Rinse
United Kingdom
About 1 hour using the app
January 22, 2026

Had a login issue when setting up. Sher helped me, made it a quick fix.

Beautiful Thing
United States
About 1 hour using the app
January 22, 2026

The support team is fantastic! Jean was very helpful and knowledgeable on all questions and scenarios presented.

Unique Snacks
United States
About 23 hours using the app
January 22, 2026

Jean was great help! She help me restore my Mailchimp sync with my online store. Got disconnected quite a few times but she was able to pick up quickly after restoring connection.

SIP House of Water
United States
12 months using the app
January 22, 2026

I have just had a brilliant 'live chat' with someone called DEAN, he went above and beyond to help me solve my problem with my pop up contact form not loading. Very much recommend!

Martha Mitchell Design
United Kingdom
About 3 years using the app
January 20, 2026

Juvy was awesome, super thorough, helped me patiently and with all appropriate details.

n+1 Shop
United States
Over 6 years using the app
January 19, 2026

Nadz was great when I had a syncing issue - we resolved it together with ease. Very Friendly and she gave great directions when needed. thanks

Maine Beach
Australia
Almost 6 years using the app
January 20, 2026

David! help with clear information and directions for my issues. had no problem understanding and move forward to solve my problems. Thank you!!!

LolliClub
United States
40 minutes using the app
January 16, 2026

Dean, was very helpful in solving our problem in bot traffic.

Clumpies Ice Cream Co.
United States
Over 2 years using the app
January 16, 2026

Seph helped me out really well regarding attempting to add a sign up form to my website

Twindis
Netherlands
Over 1 year using the app