Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
Refine
-
By rating
Seph helped me out really well regarding attempting to add a sign up form to my website
Lori gave me great customer service!
This app provides very helpful service and the assisting agent, Mary, offers prompt and friendly responses. I'd definitely recommend.
Troy was very helpful, and I learned a few things about the pop-ups (which weren't happening, even though I thought they were in place) on my website.
Customer support is very responsive and helpful, Jean assisted me on this occasion, and nothing was too much to ask. She was very attentive, polite and reassuring and ensured that my issue was resolved. Thank you Jean!
I’m new to Mailchimp, and Lori was a tremendous help via chat. I accidentally disconnected a few times by clicking elsewhere, but each time I was able to reconnect with her. She patiently walked me through my challenges and addressed my pain points in a way that was easy to understand. I’m not very tech-savvy and tend to get overwhelmed, but Lori was incredibly patient, supportive, and reassuring throughout the process. Excellent customer service!
thorough, fast and friendly :) SEPH was a great support
Jay Ann was great!
Very helpful, and she is working through our issue even after our chat.
Thanks!
I had a good experience with Jean in regards to help with setting up the app with shopify.
JEAN was awesome by helping me with my 2 questions regarding a SYNC between Shopify & Mailchimp. She found issue #1 was being worked on my developers and issue #2 I needed to be more patient because we have so much data. Overall, exceptional help!
