Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

December 19, 2025

Marz was incredibly helpful and professional. He quickly understood what I needed and solved my issues efficiently. Communication was clear, the process was smooth, and the results were exactly what I was looking for!

St. Augustine Bath & Candle
United States
7 days using the app
December 18, 2025

Rhedd took a lot of time to help me with my technical syncing issue and provided helpful questions and screenshots and ultimately resolved my issue. Five stars!

Earl of East
United Kingdom
Over 6 years using the app
April 17, 2026

NADZ was very helpful and explained everything in detail

Farm Rituals
Canada
About 2 hours using the app
December 17, 2025

David was really helpful in guiding me through my confusion. It is really nice to work with someone very patient.

Two Gems Boutique
United States
About 1 hour using the app
December 15, 2025

PAUL provided great service , very patient and helpful

GRAY MATTERS
United States
Over 6 years using the app
December 16, 2025

Easy to use, and Jean is super supportive and helps me get the issue done.

Nexum Peptides
United Kingdom
18 minutes using the app
December 15, 2025

This app was very easy to navigate, and the customer service is engaging and attentive.

Midnite Ink Plus
United States
8 days using the app
December 15, 2025

David was very helpful and prompt to answer my questions. Great service!

Charmaine Pauls
France
6 months using the app
December 15, 2025

Fantastic customer support - I was assisted by Lori - patient and kind. Thanks

Escapade
United Kingdom
4 months using the app
December 15, 2025

Marz was a fantastic help while I tried to figure out tags, GDPR, and importing new audience records from Shopify to Mailchimp. Excellent service, thank you very much!

Morgan Marine Chandlery
United Kingdom
10 months using the app