Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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Paul did an amazing job at helping me solve my issue. He went above and beyond to escalate my issue and did all he could do to help me. He deserves a raise! Thanks, Paul!
Raff was very helpful in completing the shopify/mailchimp integration with my e-commerce store. Great response time and instructions I could understand! Thanks for making the process easier.
Paul did great helping with Syncing issues I was experiencing. Mary also helped us get started with building forms and inviting new customers to join our mailing list for newsletters. Excited to get started!
Using the Shopify/Mailchimp connector has been really helpful for our business! David has been a very helpful consultant, ensuring our customer syncing is functional and we can utilize all the app features to increase our sales and impact!
Quick and easy fix. Thank you for your help Jean. You deserve a raise!
I was talking to Juvy and he was amazingly helpful. Didn't used to like chat help, but now I now I am talking to a person it is great.
My support person, Cyrus, was extremely helpful and answered all my questions :)
The customer service is amazing. David ran through some quick troubleshooting for me and got my popup form up and running in no time at all.
David from Mailchimp Support was quick, clear, and genuinely helpful. He understood the issue immediately, explained the solution in simple terms, and ensured everything was working properly before closing the case. Great support experience overall.
Lori was helpful, patient, and kind. I really appreciated the time she took to try to help me.
