Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

December 4, 2025

jane was so incredible and patient. I am lucky she answered my cry for help.

Wear This Not That
United States
3 months using the app
December 4, 2025

Lori was very helpful. She navigated me through the process of fixing the issue with care and patience.

Elle Mio
Canada
8 days using the app
December 4, 2025

Really appreciate your support and resolutions Cyrus. Please do not send any more notifications of chat history - two is enough - the TICKET is closed now cheers.

PESTSTOP
New Zealand
6 months using the app
December 4, 2025

Seph helped us with a couple of issues with the MailChimp integration, as well as how to set up the discount after the double opt-in message.

We ran into some issues, but she kept on trying to resolve the issues and in the end, the issue was resolved.

Thanks, Seph!

Mr Farmer Workwear
South Africa
1 day using the app
December 2, 2025

Lori in support was fantastic when we had an issue!

Soren's House
United Kingdom
Over 3 years using the app
December 2, 2025

Today's support from Cyrus was fantastic. He was patient with me and walked me thru all the steps until everything was set. Great teamwork between both of us to get things organized. Wish I could get Cyrus everytime I am in need of help!

Efilters.net
Canada
Over 1 year using the app
December 1, 2025

Nadz, was very quick to respond and gave me detailed instructions on how to fix my problem and continued to correspond to solve the issue. Thank you.

Oscar and Mila
Australia
Over 1 year using the app
November 27, 2025

Great help from Rhedd. He helped clarify an issue I had.

Adored
United Kingdom
About 5 hours using the app
November 26, 2025

Juvy was very helpful & walked me through my issues.

GOBLINKO
United States
5 days using the app
November 26, 2025

Great customer service experience -- even at 3:00AM! Thanks to Troy for stepping up and helping me work through some start-up issues.

Dot & Dash Design
United States
About 11 hours using the app