Reviews (1,519)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.

Edited September 28, 2026

LORI was very helpful, friendly, and thorough.

8eat8 Records
United States
About 6 years using the app
February 4, 2026

Rhedd was very helpful and knowledgeable with my issue. Resolved quickly, thank you.

The Borough Coffee Company
United Kingdom
6 days using the app
February 4, 2026

RAFF was quick and helpful. trying to solve my issue even though in the end needed a dev support.

1N
United Kingdom
2 months using the app
February 4, 2026

I was having issues syncing products to our email automations - Cyrus was really helpful in getting me all updated and reconnected. Thank you for all your help, patience and guidance.

Access Fobs
United Kingdom
Almost 7 years using the app
February 4, 2026

I experience an issue with the signup form and reached out the support team and Rhedd was very helpful and walked me through the whole process which was quite complex and we found a solution. It took a bit of time but we got the solution

WaveFit
Australia
About 6 years using the app
February 2, 2026

Nadz is very helpful and knowledgeable about Mailchimp product. 5 star service. thank you

Kelston Machinery
New Zealand
28 minutes using the app
February 2, 2026

Nadz, Popped up on my screen and was really helpful. I thought it was just a chat bot. But, when they communicated I then thought this sis good for me as it is 5am in the UK and I had nearly given up.

Nadz, ask me what my request was; so i explained and she realised quickly that i needed to uninstall and re-install my Shopify App to enable auto sync of my 70 new subscribers .

I am really grateful as i am due to go live on my website and they all seem keen to want to buy something from my shop..

Thank you Natz...

WOLVERINE BIO PEPTIDES
United Kingdom
About 1 month using the app
Edited March 9, 2026

NADZ was helpful in answering questions quickly and efficiently.

route one skin
United States
7 months using the app
January 30, 2026

Seph took my issue seriously and really looked into the problem thoroughly.

Moodmama
United States
Over 4 years using the app
January 30, 2026

Rhedd was brilliant. Rhedd clearly understood the issue, was technically knowledgeable and very patient going above and beyond to make sure my issue was addressed.

The Yorkshire Foundry
United Kingdom
Over 4 years using the app