Reviews (1,519)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as intuitive and easy to use, even for beginners, with clean, professional email templates and strong segmentation. The Shopify integration is straightforward and reliably syncs customers, orders, and product data to power effective automations like welcome flows and pop‑ups. Many report higher sales and simpler communication, and frequently praise fast, “world‑class” live chat support that quickly fixes sync, SMS, form, automation, and domain issues.

September 9, 2026

Jay Ann was very helpful!

Telle ter Horst - Jewelry + Objects
United States
3 months using the app
September 9, 2026

Nadz was amazing and great at guiding me through the problem

smash.house.clothing
Canada
Almost 6 years using the app
September 9, 2026

Sean was helpful and prompt, great help!

Simrancooks
United States
About 2 hours using the app
September 9, 2026

Paul has been patient and very helpful in assisting me!

Realm Open Air Living
United States
12 months using the app
September 9, 2026

Excellent support - Jean was extremely patient and attentive

AXIS Foils
United States
About 24 hours using the app
September 9, 2026

Great app and integrations, and an amazing support experience today with Marz! Thank you!

TableTone Online Store
Austria
10 months using the app
September 9, 2026

Seph was a great help with fixing my issue. Even when the fix lay on our Shopify side rather than the Mailchimp side.

Gibsons
United Kingdom
About 5 years using the app
September 9, 2026

David helped me through a very complicated situation with the integration of Mailchimp with my Shopify store. He was very thorough and patient with the multiple issues that needed correcting. It was great to work with him.

Happenstance Creations
United States
About 5 years using the app
September 7, 2026

CYRUS gave great support to me to help workout email automations.

Delância
Portugal
Over 1 year using the app
September 7, 2026

Rhedd assisted me in setting up the automation. I'm very pleased with the customer service.

Heartandsoulhoops
Australia
Over 6 years using the app