Reviews (1,521)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as intuitive and easy to use, even for beginners, with clean, professional email templates and strong segmentation. The Shopify integration is straightforward and reliably syncs customers, orders, and product data to power effective automations like welcome flows and pop‑ups. Many report higher sales and simpler communication, and frequently praise fast, “world‑class” live chat support that quickly fixes sync, SMS, form, automation, and domain issues.

September 7, 2026

Rhedd assisted me in setting up the automation. I'm very pleased with the customer service.

Heartandsoulhoops
Australia
Over 6 years using the app
September 7, 2026

David was absolutely terrific! He really helped me make significant progress with my business by integrating Mailchimp. I am very happy with his patient, "above and beyond" attitude and top-tier customer service.

PreenOlogy
United States
About 2 hours using the app
September 4, 2026

Marie helped guide me through my problem

APSS Store
Singapore
Almost 2 years using the app
September 4, 2026

Thank you, Rhedd. All the messages were replied to in a timely manner.

MimiSilk
Hong Kong SAR
10 months using the app
September 4, 2026

I had an issue changing setup and Lance was super helpful via the Mailchimp Integration Support Team. 10/10 service.

Motorsport UK Shop
United Kingdom
About 2 years using the app
September 3, 2026

David was polite, helpful, and super patient with me!!!

Magnolia Mercantile
United States
6 months using the app
September 3, 2026

NADZ was of so much help with our account set up, much appreciated.

Pipe Manufacturers Ltd.
Kenya
7 months using the app
September 3, 2026

Jean is awesome! She replied super fast and instantly understood exactly what I needed. Problem solved in no time. Highly recommend!

The Spa Club
United States
About 1 year using the app
September 1, 2026

Jay Ann was super helpful and kind!

The Bloom Market
United States
About 2 years using the app
September 2, 2026

Paul was super helpful and very easy to reach - thank you!

Muriel's of Vermont
United States
Almost 6 years using the app