Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as intuitive and easy to use, even for beginners, with clean, professional email templates and strong segmentation. The Shopify integration is straightforward and reliably syncs customers, orders, and product data to power effective automations like welcome flows and pop‑ups. Many report higher sales and simpler communication, and frequently praise fast, “world‑class” live chat support that quickly fixes sync, SMS, form, automation, and domain issues.

August 24, 2026

I recieved lots of help from Cyrus through the Integration Support Chat today. :-) I had some errors with my connection between Mailchimp and Shopify that we manage to get to the bottom of the issues of. I would never have figured it out myself. Great service. Polite and personal service. Thank you, Cyrus!

VilMer nettbutikk
Norway
Over 4 years using the app
August 21, 2026

Lance was super helpful in answering my queries

sdca studio
United Kingdom
21 minutes using the app
August 21, 2026

I want to thank Lance for providing exceptional support in resolving my recent synchronization issue. Her technical expertise, clear communication, and proactive approach made the troubleshooting process seamless :)

DutchShop Hong Kong
Hong Kong SAR
Over 2 years using the app
August 20, 2026

David is so amazing to resolve the issues we're having!!

Twelve Stone Art
United States
2 months using the app
August 20, 2026

Rhedd and Mary are really helpful and trying to find a workaround tgt wit hme, patient and good.

Contxt Store
Hong Kong SAR
About 4 years using the app
August 20, 2026

Integration is pretty seamless and easy to use. Happy with the level of customer support too, which was fast and pleasant. Paul on the live chat was of great help!

FALSEHIGH Store
United States
2 days using the app
August 19, 2026

David from support has provided quick and efficient assistance - thank you!

Cambrook
United Kingdom
About 1 month using the app
August 19, 2026

Rhedd did an excellent job with a support chat. It turned out to be a very simple fix, he (she? i'm sorry i'm not familiar with that name) explored all the options and tested a variety of things to get to that stage. Very happy.

The Flash Centre
United Kingdom
Over 3 years using the app
August 18, 2026

The Mailchimp/shopify is an incredibly powerful tool for any businesses marketing efforts. It's easy to set up and support is very helpful.

Ice Chips
United States
10 days using the app
August 18, 2026

Mary was very helpful and she stayed in touch until making sure the integration between my shopify store and my maiclchimp account was successful

Tut Textile
Australia
8 months using the app