Reviews (1,520)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as intuitive and easy to use, even for beginners or those returning to email marketing. They rely on it for newsletters and sales‑driving campaigns, praising templates, customization, segmentation, and tagging. The Shopify integration generally syncs data smoothly, with support helping fix issues. Pricing suits small businesses, and live chat support is frequently called excellent—fast, patient, and knowledgeable, especially for sync, SMS, and automation setup.
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I found Customer Support Representative, Nadz, extremely helpful and Patient in rectify my issue. Thanks Nadz
Rhedd provided excellent support (even though the chat dropped out multiple times on my end!) and ensured everything was done and connected properly before he left. Best customer service I've encountered in a long time. Loved dealing with Mailchimp.
good support ,( troy)
Paul was exceptionally helpful, informative, articulate, and patient as we worked through the issues of replicating contacts from Shopify to Mailchimp. Thank you!
thanks Lori for the assistance
Sher was very helpful in resolving my issue with editing a page on Mailchimp!
Wow I can't believe how incredibly helpful it was to chat with an amazing support member, Cyrus. They saved me SO much time and spent so much time patiently answering all my questions. Amazing service!
Great customer Support. Jean was very helpful in explaining how to solve a technical issue I'd been trying to solve myself for months. On the whole, mailchimp has been essential in bringing in revenue for my business
Dean was very helpful and informative!
Lance was very helpful and always followed up with the issue.
