Reviews (1,520)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as intuitive and easy to use, even for beginners, with clean, professional email templates and strong segmentation. The Shopify integration is straightforward and reliably syncs customers, orders, and product data to power effective automations like welcome flows and pop‑ups. Many report higher sales and simpler communication, and frequently praise fast, “world‑class” live chat support that quickly fixes sync, SMS, form, automation, and domain issues.

August 17, 2026

since installing mail chimp our subscribers have been falsely inflated with fraudulent orders so they can charge us more - as its charged by Subscriber.

Derwent Harps
United Kingdom
6 months using the app
Intuit Mailchimp replied August 17, 2026

Hi there, our integration experts team have reached out to you directly to assist. However you can also get in touch with us via mc-integrationsupport@intuit.com.

August 13, 2026

Sher and David were wonderful customer service! Very prompt and helpful. I talked to Sher on Mailchimp and David on Shopify. Together, they answered all my questions.

Beautiful Feet Books
United States
Over 1 year using the app
August 12, 2026

"Had a quick question for Mailchimp support, and Marz helped me out perfectly. Great service!"

Records on Vinyl
Netherlands
Over 7 years using the app
August 12, 2026

Marz was extremely helpful and patient and, helped resolve my issue quickly and efficiently. Highly recommend

Atijostore
United Kingdom
12 months using the app
August 12, 2026

Excellent customer service! Rhedd was extremely helpful in making sure our support queries were all answered and problems solved easily.

Rac n Roll Australia
Australia
Over 1 year using the app
August 11, 2026

Sher was a great help with my Shopify integration.

Darden Smith
United States
About 3 years using the app
August 11, 2026

Sean helped me with quick and relevant information.Thank you for you help and assistance.

stepinstyle.us
India
6 months using the app
August 10, 2026

Thanks Rhedd for your excellent customer support whilst I navigated the double opt-inn and confirmation emails. Much appreciated!

Abbie L. Martin
Australia
Over 2 years using the app
August 11, 2026

Suits all our needs for customer mailing lists and easy to use. Good support also on tap - Lance particularly helpful when I had a query on our plan

Salt Design Ibiza
Spain
Over 6 years using the app
August 10, 2026

I found Customer Support Representative, Nadz, extremely helpful and Patient in rectify my issue. Thanks Nadz

MACS Sip and Serve
Philippines
8 months using the app