Reviews (1,518)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this app as intuitive and easy to use, even for beginners, with clean, professional email templates and strong segmentation. The Shopify integration is straightforward and reliably syncs customers, orders, and product data to power effective automations like welcome flows and pop‑ups. Many report higher sales and simpler communication, and frequently praise fast, “world‑class” live chat support that quickly fixes sync, SMS, form, automation, and domain issues.

September 18, 2026

Dean was very helpful and quick to reply!

Parabita
Greece
4 months using the app
September 18, 2026

Lance did a great job explaining all steps to help resolve my issues.

Travel Posters
United States
12 months using the app
September 17, 2026

Thank you Jean, I appreciate you fast response and easy to understand answers!

Senior Living Furniture
Canada
About 1 month using the app
September 17, 2026

Marz was a great help to verifying our integration and testing it for us. A+!!!!

Chateau Grand Traverse
United States
3 months using the app
September 16, 2026

NADZ was very helpful!!!

VEK TOOLS
Australia
21 days using the app
September 16, 2026

Jean was very helpful and kind, thanks !

Cécile Chevallard Official Website
France
21 days using the app
September 15, 2026

TROY was helpful in directing me to the right resources to resolve my issue

CATALOG
Singapore
26 days using the app
September 15, 2026

I had a question and it was quickly answered by Sean. He was so helpful and responsive.

Joli Point Needlepoint
United States
About 1 year using the app
September 14, 2026

Mailchimp is still the industry standard in email marketing.

One of the main reasons?

Awesome support.

Rhedd was extremely helpful and quick in his responses.

ProSharp Podiatry Instruments
Australia
About 2 months using the app
September 14, 2026

you need to hope you get Marz to as your customer service agent. had everything figured out and fixed within minutes. we got disconnected and they reached out before i freaked out. top notch service.

Hi My Name is Mark
United States
About 2 months using the app