Reviews (1,518)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this app as intuitive and easy to use, even for beginners, with clean, professional email templates and strong segmentation. The Shopify integration is straightforward and reliably syncs customers, orders, and product data to power effective automations like welcome flows and pop‑ups. Many report higher sales and simpler communication, and frequently praise fast, “world‑class” live chat support that quickly fixes sync, SMS, form, automation, and domain issues.
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Jean was great - very attentive and walked me through the steps to solve my problem.
Great app to use. The support is amazing too, especially Sher!
Ive been using the mailchimp integration for years now. Works great. And their customer service has been awesome.
Chatted with Seph today and they worked really hard to resolve my issue and were really polite, helpful and responsive.
I've used Mailchimp for over 10-years with no issue, until today. I was looking into fixing it myself when I received a Customer Support pop-up message from Rhedd, a real person! There's nothing worse than dealing with an AI bot.
Rhedd was very helpful, he sent screenshots so I knew exactly what he was talking about and he spoke directly with the developers on the MailChimp end. Very refreshing to get help from a real person who wasn't working off a script like some companies!
Jean was very helpful with all the questions I had! My issues were resolved and my questions were all answered.
though Lance couldn't find out the store mapping issue, he was patient enough to go through the possible steps and escalate to the technical team. hopefully the back-end team will be able to help :) thank you
Mary was great! Top notch customer service. Give that girl a raise!
Mary was so helpful! She was very responsive and Kive. She really helped me solve a problem that I was struggling with.
Sean was super helpful and responsive and sorted my problem out in no time, thank you so much, you were brilliant!
